My pickup location was changed without notifying me by text. The truck had an immovable driver-side mirror There was confusion about the gasoline guage (it was slightly less than 3/4 on pickup but the location told me that in U-Haul's system it was a full tank). At least I wasn't charged for it becaue i brought it back at 7/8 tank. NOT HAPPY ABOUT THE LOCATION CHANGE! At least the people at the location were very nice but didn't seem to know U-Haul's policies for a one-way move.
David C
Neighborhood Business and Income Tax Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Long Beach, CA 90805
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- 2,5 - Cote moyenne des clients
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Truck was on a flat and store operator didn’t show up on time and I had to wait outside the store for 1 hr
Daryl FThis location didn't open on time. There was no dolly as requested, and I was still charge for the dolly.
eric jSuper RUDE PEOPLE! Why work if your going to be rude. Check engine light on, tank on EMPTY, both sun visors broke & the lock to lock up the truck was broke. Paper work not accurate. We immediately had to call corporate. This place is very tasteless .
kiana tNice people.
JAKE L