i had a contract with a dealer close to my home and had it all set up to pickup truck near where i was moving from. when my son picked up the truck the agent added insurance on the paperwork and my son did not remember her saying anything about insurance but i was charged fo insurance when i did not need it or want it. i called the office and was told she asked about insuance so its her word against my sons word but i am out of pocket 15 so uhaul owes me 15l00
Landon J
Mercer Self Storage LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Macon, GA 31204
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There was no sign for U-Haul
Jennifer RPlease have selected equipment available upon pickup of truck. I ordered 2 hand trucks and 2 dozen covers for my move, and this location had neither available on site. Also, the sales person was rude, unfriendly, and unhelpful when asked about missing ordered items.
Anthony CI ordered a 15ft truck but the only one available was 26…..and I had previously changed my location to this one to ensure availability. Also nobody was on site to assist and the online check in said "equipment has not been assigned yet". So, not a great experience from location or UHAUL in general.
JONATHAN HThe young lady that assisted me WAS PHENOMENAL.
Christie K