Excellent customer servicemike H.
Moving Truck Rental in Madera, CA at Madera Ranchos Secure Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Madera, CA 93636
(In Madera Ranchos)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 9h am à 5h pm
- Mar au ven : 8h30 am à 5h pm
- Sam - dim : fermé
One-Way and In-Town Local Rentals in Madera, CA 93636
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The cab was unlocked when I arrived. The box was unlocked when I arrived there were pads and a dolly inside that could have been stolen very irresponsible.Derrick F.
They didn't answer there phone and phone and the app sucked the Operator made this way more easy thank god for her amazing help madera ranches badADRIANA M.
The truck wasn't clean and drove horriblyNova W.
No one at facility during posted business hours. I manually lift the trailer off the hitch of my truck. Not an easy thing to do on a 6x12 box trailer. I attempted calling the office number but there was no answer, and no voicemail. They were aware I was dropping it off since I advised them yesterday.SANDRA C.
They forgot to include my utility dolly, but other than that it was great. The truck was nice and wiped down on the inside and the pickup process was easy.Azure L.
Unclear directions where to return trailer, abrupt not very friendly. He climbed into my truck to move the trailer himself. I did not need this assistance, I needed him to clearly identify spot to park it. Lot where equipment was overgrown with tall grass and weeds. Needed cleaning.Sandy C.
The truck was promised at the Clovis, Ca site, we got there and no truck. We had to travel to Madera Ranchos to get one, inconvenienced. The gas tank was 1/2 full, not full . Making a reservation doesn't work evidently.SANDRA D.
Location is in a terrible location driveway is not ment for large trucks please remove your contract with themTracy T.
Truck had cockroach infestationMARCO B.
Online check out service is great but when the internet connection is so weak in that area it isn't the best way to go, throw in the fact that it was over 105 degrees and the trucks are in the middle of a dirt field with no shade, it was just not the best experience trying to follow the steps and maintain my patience.Lawrence O.
Call 5 timen and never pick up....CRISTOBAL A.
There were nut shells all over the back of the truck. It had not been swept out. The worker at the pickup location was extremely rude and unhelpful. He refused to assist in any way and demanded that everything be done over the phone. The app told me to get assistance inside, and he said it wasn't his job. He stated he was afraid of CIVID-19 and couldn't help customers. He wouldn't even open the gates to his location (Truck was parked outside) He did not have the pads or appliance dolly ready for us. He provided a dirty truck. He wouldn't even bring them out until the regional U-Haul manager called and told him he had to. This was the absolutely worst rental experience ever. It literally took me over three hours on the phone with U-Haul while waiting outside the pickup location for them to give me the code to get the keys to the truck. An hour later another U-haul representative called and kept me on the phone for 30 minutes because she said the contract had not been done properly by the previous phone representatives. Then she CHARGED MY CARD AGAIN. She promised me extra days, and then when I turned the truck in they charged me for two extra days. SHAME ON U-HAUL. They authorized my card THREE separate times. This experience was horrible, I wouldn't wish it on my worst enemy. I can't believe U-Haul treats customers the way I was treated.James W.
Doing the pickup online for the first time was a little confusing but I got it. It will definitely be easier the next time.Leah R.
Internet connection issuesjagade D.
They were not there during business hoursAdrian V.
It's all good!Jeannette W.
Didn't take our equipment and wasn't helpful. Ha e us the 800 number and asked us to move our vehicle so her â€œrealâ€ customers could get troughJaunie S.
The customer service was horrible. I called three times for different questions and not one time were they helpful I had to call the 888gouhaul to get any kind of answerBridgette L.
Not easy to find not easy to pull into hours are mom thru fri not really set for moving weekends. Then when I called about them charging me he gave me the wrong number I googled the 800 number and called myself pretty unhelpful to me! I felt like I had to figure it all out for myself even with basic questionsBridgette L.
Everything was good and thank you for your good service.Sergio S.
Everything was great! The attendant was attentive and quick. in and out in 5 minutes. Drop off was less than 4 minutes. I will be back in the future.James E.
I did on line pick up so I didn't have to worry about picking up keys. When I got through the process it said pick up keys from agent. I had made arrangements to pick up the truck at 8:30 with the agent when he called to confirm pickup but the agent didn't arrive at the facility until 8:56. The agent does not answer the phone when you call at this facility. If you have people helping you I don't recommend this facility.Danny M.
Love the convenient after hours drop off using the Uhaul website! Quick and easy!Gabriel H.
The young man that was working there when I checked in was very polite and helpfulBarbara W.