I was sent on a wild goose chase by the owner of the location because he admitted to forgetting the dolly I ordered. along with U-Haul traffic department all together I went to 3 separate locations , which cost me a good deal of money! when I finally arrived at the 3rd location I was sent to the employee at the 6th st location didn't feel like "hunting" what I came for so instead gave me a box dolly but charged me for a utility dolly and told me if it didn't fit in my car for the return to strap it to the hood of my car….. unhappy and taken advantage of is an understatement! Uhaul has cost me a good penny an a lot of time! I will NEVER be renting from you again, I'd rather pay a moving company then ever deal with what I have this past weekend. Professionalism is very lacking in my experience.
Sarah M
Blue Angels Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Madison, AL 35756
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Everything was perfect.
Whitney CGreat customer support at Blue Angels, thanks Philip!
Rebecca MFurniture dolly was not in truck when picked up and furniture blankets were unavailable at this location
Chandler HGreat people at Blue Angels. My second rental from this location. Flawless both times. Five stars!
Kelly T