The drop off location amounts to a parking lot with a shed on it, and nobody was present at time of drop-off, but, the process of dropping off using the phone actually was fine. It took a phone call however, to get the drop off location changed, which was a hassle that I think could easily have been avoided. The website says that the drop off location is preferred, but provides no easy way to actually indicate that you want to *change* the drop off location. It takes 2 phone calls to get this changed. Wow. Really?? Come on u-Haul, you do this all the time. You should be able to do way better. Truck is advertised as a 15" truck, but, that's *only* due to the cab overhang. The rest of the truck is 12,5". Seems a bit like bordering on false advertising to call it a 15" truck.
Peter B.
1488 Autoplex
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Magnolia, TX 77354
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Not staffed during normal business hours. Best to avoid this location.
Roger M.Shady location. Especially early in the morning. Old cars were dumped on the lot and someone or something was lurking around in the back. I would not do the self-service thing again. Standing in the rain snapping photo after photo is not for me.
Ernest J.Checking in at night made it difficult for the app to accept my photo of the odometer. Check in process was great and being able to text with agent was helpful. I liked the online experience.
Michael M.N/A
Eric E.