Confusion when dropping off. App said one location , called and it was a different location. Location is a bit tricky as it is on a main busy road. Driveway was filled with other trucks and narrow. Was charged extra even though I called because the app was telling me the wrong address. Probably the worse UHaul experience I have ever had overall from pick up to drop off.
Anthony H
Mansfield Hometown Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mansfield, MA 02048
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Friendly and efficient staff. Everything was easy to process pick up and return.
SARA MThere was an issue with the location of the gas and brake. They were too close together. When you step on the brake you hit the gas pedal as well. We had to be extremely careful when stepping on the brake.
JANE MThe staff at this location was extremely pleasant and helpful. I would recommend this location to anyone planning on a U Haul rental
Dennis OThis location is a real asset to your fleet. Excellent customer service.
Dawn R