Give out clean equipment. Trailer was very dirty inside and out. Maybe some assistance putting the trailer on the vehicle. Not a light trailer to move around by oneself in a grassy field.
Kevin C
Pioneer Marmora
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Marmora, ON K0K2M0
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Trailer was never looked at so when I got it home there was someone else’s garbage in there. I got a measley $25 for the inconvenience that cost me more than that.
Courtney FFantastic
Josh SWhen arriving to pick up the truck, the fuel working had no clue what to do, then calls someone to figure it out but the person she called was training and as I understand the process needed it just added to my frustration. Then directed me to pay cash because of some reason so i needed to go back into town the the atm or pay the $3 from the machine. Basically I ordered the truck from 9am to 9pm I didn't get the truck till after 10am from dealing with all of this. Then the lady informs me that the truck needs to be back before 7pm because they don't have a key drop, or I'll get charged for 2 days. This all happened on a Saturday. Monday they call me and say what time yesterday did you drop off the truck because it still says I have it. So I clarify that it was Saturday and about 6pm. I then go to the hardware store passing the uhaul rental and there's the missing truck... in there driveway. Alot of confusion because they don't train there people correctly...
Stephanie HGreat customer service. I will definitely use again
CHRISTIAN A