The self check in did not work at all. It had an internal error several times when I tried to add my contacts. When called for help I got a robot that took my number but never got call back. Thankfully the first agent gave me the direct number. Called back and got help. But then the website got stuck when I had to re-enter my DL. So after an hour and 20 min I went inside the convenience store. I wasn't told that the clerk could help me because I originally was checking in before they open. He got me taken care of and said the U Haul system was having problems probably due to volume. I'd suggest improving the system so that in Saturday mornings, probably the busiest time of the week that people check out moving trucks, that it can handle the volume.
Robb A.
Sunny Food #7
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mc Calla, AL 35111
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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The AC wasn't working and when I notified the representative they didn't offer anything. So, I moved in the blazing heat with no AC , and it seems like nobody cared. I emailed Uhaul direct, and haven't heard anything back. Why not????
Mike R.The gentleman that helped me was friendly and made my rental experience pleasant and stress-free. I have never had an easier process renting a uhaul truck before. I would highly recommend this location to anyone.
John M.This location isn't setup to do rentals. The only way to get your rental is to do everything online and get your rental without any interaction.
William H.After ordering a week in advance we did not get the truck we needed, paid for dollys and didn't get them. The lock was busted on the truck. There was literally NO gas in the truck (luckily we picked ours up from a gas station). We were suppose to get the truck at 6 am and they canceled our order and we had to redo another order for 7 at a different location. HATED EVERYTHING ABOUT OUR UHAL EXPERIENCE!
Tyler G.