Overcharged and no response for customer service.LATOYA B.
Moving Truck Rental in Melissa, TX at Melissa Storage CP
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Melissa, TX 75454
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Computer issues. Don't know if a software or user problem,but I experienced the same thing at the 3 locations involved in this transaction--Plano, Melissa, Sherman. 35-45 minutes at each location No paperwork provided or available at any location so not able to verify their input. Sherman would not accept return "computerSays" his reason Did not believe me; had no way to dispute computer. TERRIBLE EXPERIENCE UNAUTHORIZED CHARGESDee R.
Everything was easy and Sherri at CubeSmart was very helpful!Christopher G.
The Associate working the desk was very helpful, knowledgeable, and nice to work with. Thank you for making it such and easy process!Gary S.
Never rented a U-Haul before this Saturday I would recommend this location to family and friends Staff was so understanding and kind!! Thank you!Tracey K.
Sherry, the manager of the location I used, was super rude and annoying to work with.Samuel S.
Jennifer was professional & did an excellent job.Margaret M.
Friendly, great, warm and welcoming. Delivered great service :-)hafeez O.
The two workers are awesome. They helped us a bunch. I had told them how much stuff I had and they helped me to get everything needed.Matthew S.
Excellent customer service. Efficient and friendly. Highly recommend!Kenneth S.
Lock box did not work. We weren't able to get our rental until the next day.Bryan R.
The equipment was clean and ready to go although there was a decent chunk of tire tore from the sidewall on the rear passenger side.Noah S.
Great manger that was helping newer employees! Well done!DAKOTA T.
Great experience and customer service.Mary H.
The truck's A/C would stop blowing any time you drove over 40MPH. Therefore, we drive approximately 800 miles on the highway in 100 degree temperatures without the A/C blowing. It was miserably hot. We were offered a 10% discount for this. We were told it was "not foreseeable". Well the first time we went over 40 it happened and it happened any time we were driving over 40, so I can't imagine this didn't occur on the previous rental as well.Jason J.
Being able to pick up and drop off at any time helps....but one must have good phone coverage and battery there is a lot of pictures , verification etc.David H.
The mobile check in/pick up needs a lot of help. It was constantly signing me out of the website and wouldn't let me upload pictures. If you offer this for customers, you need to make sure it's robust enough to work effectively.Jacob W.
My overall experience was very smooth. The equipment was clean and in good order and dealing with the office couldn't have been easier.Michael B.
The lady worked at the location is RUDE and unprofessional! Bad experience!!joseph P.
The whole process went extremely well :-) our representative was the best she was so very very helpful!Karen G.
Service was excellent. The best uhaul or any other truck rental experience that I have ever had.Stephen W.
Put something in the10 foot truck to keep the dolly from rolling around.Thomas G.
Front end alignment problems pulling towards the right and a flat tire on the right hand side and no really good community serviceMisty S.
The truck smelled like a complete ashtray. People should not be allowed to smoke in rentals. I have bad asthma and I used the rental because it was a last minute need.Joel R.
Just keep doing what you are doing.Jeff K.