While renting the truck I was required to provide to people to vouch that I was who I said I was and that I was going to return the truck. This is one of the most ridiculous things I've ever had to put up with. I've rented from U haul multiple times without incident, and you have my credit card / drivers license on file. Had I had the option I would have gone to another company. This isn't a comment on the pickup location, they were great. It's a comment on your lousy procedure for someone who isn't likely to steal your equipment.
Christian H
Eco Edge Systems
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Merrillville, IN 46410
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