The truck was dirty inside and out. There's a crack in the middle of the windshield that needs to be replaced. The gas cap is faulty. It is not sealing properly, and is creating a vapor lock. The gas gauge is also faulty. I drive the truck 31 miles, it cost me 35$ in gas, because as I was filling it, first it wouldn't take more than 2$ of gas at a time, then the gauge wouldn't move. I stopped the gas pump at 35$, and the needle had not lives at all when the auxiliary was turned on Everything else worked, but that. It wasn't until I drove the truck back 5 miles, and sat with it idling another 15 mins that the gauge finally read over full. Great. So I probably put $10 too much in the gas tank. I turned the truck in, but the rep had to leave early for an emergency, so I didn't get to talk to him I left a message to be called to discuss this with him, and the rental amount, instead, I get no phone call, and an email. So here I am writing you. I hope I get some satisfaction and someone will write me back. Thank you. Emy Koenig
Location de camion de déménagement à Mesa, AZ chez Apache Sands
Déménagement en provenance/direction de Mesa, AZ 85207? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Apache Sands. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Apache Sands
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Mesa, AZ.
Location de fourgonnettes et de camionnettes à Mesa, AZ
Les fourgonnettes et camionnettes de location U-Haul de Mesa, AZ sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Mesa, AZ 85207. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
This was one of the worst experiences regarding service I have had. Not this locations fault but more related to the failures of the website and training of local representatives regarding policies. I went to the website for my local u-haul in Star Valley Arizona and booked a 6 x 12 utility trailer. When I looked at the confirmation, I luckily noticed the in small print that the website had booked me a pickup site 90 miles away in Mesa. I called and spoke to Jason at Star Valley to correct the problem. He said they did not have that trailer there. I said I was going to be in the Mesa area and could pick up the trailer there but would need to drop it off back in Payson as I did not plan on returning to the Valley after the rental. He said that would work and he would put a note in the reservation to avoid a one way rental charge since they did not have the required unit at Star Valley. Minutes before picking up the trailer the next day, I received a message regarding problems with the reservation. I called and was told I would need to return the trailer to the Apache Sands location and could not return it to Payson. With a limited window of opportunity to pick up my supplies, I ended up needing to make an additional 3 hour round trip to return the trailer. Add in a delay when the website crashed at the Apache Sands location and overall this ended up an extremely stressful event. Got call later from customer service which stated so sorry cannot do anything to compensate you for all your inconvenience. No more U-Haul rentals for me until you Fix your web booking site to highlight when a customer is being directed to a site for pickup other than the one they began at and get better staff education so the problem is not compounded further.
I waited in line for 20 min. When I got to the counter, the man took my keys. I asked if I need to wait and sign off and he said â€œnoâ€. I find another $200 charged and I called the location. The man there said we never returned the dolly. WE RETURNED THE DOLLY. I specifically asked to wait to sign off and the Hispanic man told me all was fine and I could go. When I extended the truck for a second day through the 800 number, she told me there was no charge for the extra day. If I have to pay for the extra day, that is fine BUT WE REFUSE TO PAY FOR THE DOLLY THAT WE RETURNED.
Perfect. Nothing to improve! :)
The tires had very little tread left.
Have more staffing on location. There was one gentleman who was busy. Although, he was really nice and helped me hook up my trailer. He was smiling through it all. Don't know his name, but it was a Mexican guy with tattoos.
So many dead bugs on windshield hard tme seeing through it.
The that helped me said I would be there & he never came out in the very hot day. I went back inside he was there helping the people who was behind me. I told him it's very hot out there. Sorry I'll be there.
Excellent. Fast, polite and efficient Good group. Have rented twice and will rent again
Customer service was great
U Haul.com website once again proved next to useless, reserved a van for me 150 plus miles away without clarification. Local dealer was great, nice new pickup, on my way in 15 minutes. The site is not user friendly, keeps switching pickup location despite entering a specific dealer with available inventory. You need to fix that.
Not help full he thought I was a street poor guy.
Employee forgot I was waiting for him in the 100 degree to unload trailer. Not happy
- Informed location that I was returning the truck in the same condition as I received it. After their return inspection, they offered me an apology for the trucks condition and that they would take care of it.
Keep doing what you are doing! Thanks for the great service!
The interior of the pickup was really dirty and we didn't want to touch anything before we used sanitized wipes on it.
The person that took care of me at both check out snd check in was very friendly and very helpful. I believe his name was Jose, I was in such a hurry in both cases I'm not positive. Either way, he was great and tje equipment was spot on!!
I truck broke after leaving their building only 3 miles away. We rushed back before they closed and the guy did nothing said to call the roadside assistance. Then it took us another 2 hrs before we drove to the Broadway Store.
When I picked up rental The app was slow and I lost 25 to 30 minutes with app then I had to wait while U-Haul had to call my alternative reference at 630am. I suggest you update app and fact check prior to rental for people who reserve online so there is no lag I. Picking up rental. A lot of people are on a schedule when they rent so please keep these in mind.
We had a very good experience. Walked in and was assisted right away. Another gentleman went and moved a truck around for us with a dolly. He even walked us out to the truck and asked if we had any questions.
The reason I would not recommend this location is because I had made reservations to pick up the trailer on a certain date because I would be near this location. I went there a couple of days before I would pick up the trailer to make sure they had it and was in good condition. The person there was very nice but said they could not guarantee our trailer would be there on our requested date and we might have to pick it up at a location quite a ways from our requested location. We had to pick it up early, otherwise he said we might have to go to another location to get one. Then what good does reservations do for a certain location that you need for a pickup location. I was very disappointed with that answer.
I had difficulty accessing the key for the van but the customer service rep was very patient with me. I had a very stressful experience in the beginning but she was able to help with obtaining the van. She was awesome!!
never had the trailer told to come back next day,40 miles wasted
Fast and friendly. Most notable was the fact that they had large stalls on site for getting gas. The pickup and drop off was flawless.