This rep at this location is rude and is not helpful at all.Leopoldo S.
Moving Truck Rental in Mesa, AZ at AZ Blades & Fades
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Mesa, AZ 85210
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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The man in charge (barber shop) of the Uhaul was friendly, helpful, & patient. I would recommend this location for others.JANA P.
Rudolph is simply the best!!!Sheldon J.
I am not sure what the man's name was who helped me but he was extremely pleasant. He even called me after we decided it would be the next day before I could pick it up.Jennifer A.
Horrible, all 3 times that I had to rent there. This last time, I had to remove a used syringe with some heroin still in it!!! Under passenger side seat, but still in plain view from driver's seat. Hope that explains enough.....VICTOR L.
Be more precise with the steps needed to rent at this location. The guy on the phone says to just upload my ID and I'd get a code after I contacted him to help with the rental. I had to call back since that never happened, wasting time. The rental was pretty dirty, and this location is poorly executedDetereyon T.
How serious problem with being charged more than what initially was said. It was settled out to be $50 then got another $40 charge on top of it not ok at all....KYLE H.
It was not a U-Haul facility. The man was very nice but no contract issued. On return, no one was available and returning the truck is supposed to be done on-line. I tried to do it on-line but unsuccessful. I was not able to find the "return my truck" button. Would rather have a real person for this rental.John W.
The man at the location that I rented at should not be representing U-Haul in any fashion he was not honest from the moment we picked up the truck the truck was dirty he charged my card without telling me he was going to charge it after I asked and then he overcharged me for a third day when I called him on it he assured me that that would be refunded and all would be taken care of it has still not been taken care of he doesn't answer his phone his voicemail is full so you can't leave a message I finally texted him and he basically told me to call U-Haul and deal with the customer service department his behavior and his business practices are unacceptable and make you all look very badDenise R.
The costumer experience is par if one is willing to go to a 3rd party location. Very minimal information on how to approach the locations and it business owners. The phone call of changes is unexpected and because of the inconvenience and discomfort should come with a costumers compensation plan.Nelson I.
UHAUL reservation system was down so caused GREAT stress and changes in a tight moving scheduleRobert L.
Friendly and simple process. The owner was very understanding when I was 10 minutes late for my reservation when I explained I was lost. Thank youMonique T.
Didn't have trailer ready. Person had to drive away from the location to pick it up, trailer was extremely dirty on the inside and smelled bad. The location was very inconvenient and difficult to navigate around as it was out of a barber shop. Had to spend an hour before my move to simply clean inside of trailer from dirt, residue, and stinky liquid. Ive used Uhaul a few times but after this experience I'm not so sure..Adam H.
When i picked up my key from u haul they gave me the wrong key to a different vehicle, I had to wait 45 minutes to talk to customer service to switch keys from the lock box. After that their was a random trailor attatched to my u haul I had to wait another 50 minutes for the road side assistance man. On top of that the gas was not filled up where it was supposed to be and when i returned the truck i was charged. After already being screwed over when i went to return the truck i had to call customer service wich took over an hour literaly because it wouldn't except my input from the mix up from the trucks this morning. U haul wasnt on time for me and realy let me down I kept up my part of the contract and was on time. To be honest U haul should refund my moneyRichard S.
Check in took a moment and I had to make an extra stop for an item I reserved. Overall it went well.John H.
The mobile check in can be improved, when uploading pictures, it takes you back to the start screen, wasted 20 minutes on the process.jose Z.
Didn't do a walk around with shop owner. Just took payment handed me the keys and told me where to park it back. Didn't get a receipt. Didn't get verification on where the gas gauge was with him before hand. Was just told when checking out that it was at 7/8ths. And it most definitely was not. It was 3/4. That's where I returned it. Drop off was painless. But locations that also have another business, don't entirely go over everything with you. So you're left in the dark.Nicholas R.
Easiest process I have ever usedVeronica A.
We had a scheduled pickup for 12:30pm on Saturday. We showed up at 12:20pm and the door to the place was locked and no one was there. We called the number shown on their door and were told that they wouldn't be there for another 30 minutes. So we had to wait at that location for 30 minutes for the guy to show up and give us the key. Another person had the same issue about 20 minutes after we had gotten there, where they tried the door, called the number, and then had to wait for the guy to show up. We will not be using a 3rd party dealer for Uhaul in the future.Charles Y.
I expected a regular Uhaul place and I was confused but the man only asked me to confirm my name, I handed him the key and that was that!SCOTT W.
I was late by 20 mins and truck was rented out to someone else for 2 hours. That's not the point of reserving a truck 6weeks in advance. When you are trying to move and get the whole crew ready by 1pm you were told your truck isn't ready as it was rented out to someone else. NoT acceptable.Ariharasudhan S.
Life saverAllen R.
Service was greatStephen S.
I was contacted the day after drop off about key location. I was not told where to drop off the keys in my contract, by the person at pickup or by the app. He is threatening to charge me with a locksmith fee. From what I have read about uhaul, the company is very forgiving with keys locked in vehicle mistakes. The owner knew he wouldn't be around during my drop off and his store would be closed and I have reviewed my information and found no such information nor did I see or was told about a drop box location.Trevor S.