I was charged for rental insurance when I specifically declined the coverage - my personal auto insurance covers Uhaul rentals (I called to make sure of it). I asked the rep about this when we returned the truck and he brushed me off and said the insurance was added because most people don't really have personal coverage & just walked away from my husband and I. Very poor customer service! I will never use this rental site again!
Location de camion de déménagement à Mesa, AZ chez Signal Butte Self Storage
Déménagement en provenance/direction de Mesa, AZ 85212? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Signal Butte Self Storage. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Signal Butte Self Storage
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Mesa, AZ.
Location de fourgonnettes et de camionnettes à Mesa, AZ
Les fourgonnettes et camionnettes de location U-Haul de Mesa, AZ sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Mesa, AZ 85212. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
My rental stunk like an ash tray. Terrible experience for a non-smoker.
Quick and Easy. Friendly and convenient!!
Love your automated checkin/pickup.
All of the online steps for roadside assistance and after hr return resulted in doubling of my original cost. I hadn't used U-Haul in over 20 yrs and thought I give them another try...Never Again.
The key drop off was confusing. I couldn't get it to work
Jake was awesome. He explained everything to me in advance and when i returned, there was a line of customers in front of me, but he told me I could just drop of the keys and he would take care of everything else. It made the whole experience seamless and quick.
What a wonderful experience! We will make sure to tell our family and friends..... Thanks!
Henry was the worst person in the world for customer service. I had a time at 10:00am pick-up, but wasn't able to find a ride to get there until 11:00am. Because of that, I wanted to go inside to confirm I was still able to get the truck (I had originally signed up for mobile check-out) When I got there, Henry was on a break, so I waited outside for a ten minutes while the door was locked. When he came to unlock the door, I was standing just outside ready to come in, thinking he would open the door and greet me like a normal human. He just walked away, so I walked in and without looking at me, he just asked what I needed. After finding out who I was, he said â€œyep, you're an hour late. Your rental would have gone back in our system and blah blah...â€ he went on to say all these negative things about what would happen to my rental, when finally I was able to ask if I was still able to get the truck. He responded, â€œ yes, but next time you need to follow directions on the emailâ€ While getting me checked in, he asked if I was related to our Congressman Biggs, and I told him no (wondering what he wanted to say about him, but in reality, I am) He continued to say how much he hated a couple of his policies, and that he would be voting differently in November. I don't care who you Vote for, just be conscious of your audience and what place of business you are in while you talk politics. Finally, after many lectures of being late, getting signed in, etc. he finally got the keys for me. Right as I was leaving, he said this â€œThank you in advance for parking the truck the way it is now, folding the blankets up, and cleaning the truck out, otherwise you will be charged a $25 cleaning fee. This included if you do not leave the visor as it is now. Goodbye.â€ He just left to go back inside without ensuring I didn't have any other questions. Overall, worst customer experience I have had in years. I recognize that I was a mobile check out person, but no one was in the shop, he wasn't busy at all, so a simple gesture of helping out is not the end of the world. I didn't know what was going to happen since I was an hour late, and he did nothing to gain my confidence back the entire time. He never said a positive thing to me during the lecture he gave me. Not once did he look me in the eye, but instead just treated me as if I was wasting his time. I won't use this location again, and hope that Henry has a rude awakening to what service is in the real world.
I've used uhaul over a dozen times & not once did I have an issue to complain about. Whether it was the equipment or the personnel every time it was a 5outta5 on the rating scale! Thanks again UHAUL
Hank did an amazing job! Great costumer service!
Very friendly and customer orientated
The mobile pick up via phone took 30 minutes to get approved and our movers were waiting. Way longer than anticipated
We arrived at 5:50am to start the process of electronic check in to get the key to the truck from the lock box for a 6:00am pick up. We got the code for box #4 (321) and it wouldn't work. We tinkered with it for almost 10 min before clicking on "I can't retrieve my key from the lock box" and calling 833-399-0504 as instructed to do so. We sat on hold for almost 15 minutes before being placed on another hold for another 15 minutes. After the woman on the couldn't help us we were AGAIN placed on hold. The phone call, while mostly on hold, lasted 38 min and 55 seconds. The only reason it ended was because an employee showed up (who was obviously initially disgruntled of having to be there) and was able to unlocked the box to get us the key. I am not sure what he was told as he opened the store to let us in and sounded surprised when we said we didn't need to come in, we just needed our key. After he unlocked the box he said he would provide a discount for our troubles. We said thanks, clearly annoyed but trying to be polite, and starting walking away. He laughed and said "hope you weren't waiting too long". We chose not to say anything. Shockingly, he did NOT apply a discount and we were charged the full price. I would highly suggest having a direct number for people on our situation to call verses having to reach general customer service then be transferred to the right department. We hired movers to help and the hour delay through everyone off schedule. Not a good experience at all especially when you're promised a discount without asking and not provided with one.
Be OPEN so your customers do not have rely on using mobile devices with no wifi to get their truck.
Did not agree with the gas charge! When the attendant took me to the vehicle, he noted the gas was a little over half a tank. My wife got into the vehicle and also confirmed the amount as I mentioned we would need to replenish. When we received the email bill. There was an additional charge claiming there was 3\4 of a tank instead of the less than 1\2 the tank. I replaced what I used and returned it with the same amount!
One emp. was friendly, but not well informed. The other person was so completely stuck on himself, that he allowed no room for customer interaction. The truck was clean but the steering was loose which caused it to wander . Unsafe. Not mentioned to the employee because as stated earlier, he would not listen to the customer. Because of the lack of customer courtesy, I would not recommend this location to anyone.
It was great!
Outstanding communication from the site.
I stayed until he the employee said â€œok, everything is goodâ€œ after he checked out the rental vehicle. He never mentions once that he was charging me a cleaning fee of $25. I look at my credit card today and see that I was charged $25. We were even talking about returning my rental again next week. The fact that he said nothing before he let me go, I was literally standing in front of him and he said nothing. Horrible and dishonest. I have one more reservation with Uhaul and I hope I will not have this experience again.
Nothing Jake always takes great care of me
The guys there were extremely helpful during a very stressful move. They made everything smooth and easy.
Jake & Henry were absolutely great! Really took care of my family and I, I will definitely be recommending them to family and friends!
The facilities and truck were super clean.
This location is fine, but some work needs to be done on the website. Try to make it a little user friendly. When I picked up the tow dolly, he did help me put the car on it, but he said I hadnt signed up for that. I didnt know that was something I was supposed to sign up for. I didnt even know there were different types of tow things for towing a car. I could have put my car completely on a thing. I tried to ask the guy at signal butte if that would have been better for my car, his response, those are not available anyway.