Amazing jobDerrick R.
Moving Truck Rental in Middletown, NY at Fort Knox Self Storage Mt
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Middletown, NY 10940
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3 Average Customer Rating
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unprofessional would not go back to that location.Joseph A.
Great serviceMike P.
Person put wrong email address Gamil instead of Gmail all she kept telling me is I was going to get an email with an app , thankfully I spoke with a woman in Phoenix who walked me through all the particulars that needed to be completedtroy D.
I had a really bad experience here with U-Haul. The girl in the office did not have a charger for her mobile device so this is why she told us she could not finalize my return of the truck. She said we would have to wait until 2:30pm (mean while we were there at 11am ) so someone could bring her a charger. I was baffled at the fact that upon return of the truck that I would have to create an account on U-Haul app. Take pics of the truck, inside and out. Pics of the odometer and gas gauge. I was in and out of the facility about 5-6 times because every time I returned there was something else I needed to do on the app. We could not finalize return and make sure our credit card was charge correctly until all this was done. I felt the girl in the office was no help to us. She just sat there saying it's not her fault that it had to be this way and that she had no charger. I really do not understand why a customer returning a truck would have to do all the work. My husband and I were very upset because our credit card was on the account and we could not finalize the return until I created a U-Haul account and did all the work my self. It was a very difficult process not to mention My phone was acting up no WiFi so it took a long time to create the U-Haul acct. it took an hour just to get everything done so I could finalize my return and get my credit card charge correct. I will not recommend anyone to use U-Haul. It wasanita D.
Uhaul charged me alot more money than what i agreed to the contract. i will be contacting to dispute the charges and demanding some money refunded. the rental should only have been $66 and your receipt is saying it cost me $145!! i returned the truck after hours and check it in online. website said someone from uhaul would contact me and they never did so i was charged an additional 20.michael H.
The service was excellent. Dawn is phenomenal. She is extremely helpful, knowledgeable, and had all of the answers. Thank you Dawn! ??... A+++++++Reynaldo M.
Nothing, everything was perfect.Michelle B.
U-Haul rep couldn't laugh harder/better at my jokes...at that hour. A delightful experience.Richard H.
Staff was very friendly and professional.stephen S.
Make sure the gas tank is full when it is handed to the next customer. Trying to fill it to the 8ths is impossible without costing your customers more money and filling the tank.Lisa N.
I rented the truck on a Saturday because you guys are closed on Sunday and needed to move old couches and pick up new couches Saturday evening when I went to go open the truck at the location with the old couches I realized it was full of trash was unable to utilize the truck for what I needed it for over the weekend and then when I went in to return the truck the female process the return and refund while another male employee of that location comes in the office smoking a cigarette asking me "why I can't use the truck now we'll get it cleaned now" definitely not the type of business I've received in the past from U-Haul and in no way shape or form was I satisfied and now I have to wait two weeks before I have the opportunity to accomplish what I was trying to get done over this past weekendDEREK T.
Very good service, was ready when I needed it. Was able to extend my rental with no problem.Daria S.
More advertisement. I was unaware that I could rent the trucks in this location..Wilson S.
rented truck at Wadesons, 16 miles from eventual pickup location. Called Uhaul wed, thurs and friday before uhaul told me pickup location. ONE HOUR of driving before I got to even put a load in truck!!! There are at least 6 locations closer.DON C.
Pick up location was nice and all of the above I have to give them that, but our Uhaul experience overall was terrible. Confirmation email was for the wrong location AND time. Called and changed it back and they could not give us our original time of 9:30 so we had to wait until 11:30 to pick it up. Showed up at our pick up location at that time, and there was NO TRUCK. We were never given a courtesy call to inform us of this. Drove all over the area trying to get our truck, it put our entire moving day almost 5 hours behind schedule, will not be using Uhaul for our next move.cassie M.
Awesome new truck. Melissa was fantastic and very helpful.RENEE B.
not sure, everything was fineDAVID A.
My overall experience was wonderful during a difficult time. Moving is very stressful, especially when it's under sad conditions. Thank you uhaul for being wonderfulCristina R.
I am always pleased with the friendly and professional of the employees. I use this location monthly and its convenience location is wonderful.MILLIE R.
I had a great experience all around.TOM R.
I plan to continue using this location for my future monthly rentals.MILLIE RIVERA-VE K.
I rent truck manager made reservation of trailer which i had to expend money on mileage for trip also i was told to leave truck in bronx they hire their employee to get it back to them and they were not going to charge me for thischarges please contact me to explin situatioAngel B.
Also rented a storage unit from Fort Knox! They were amazing! Great service. Colleen the manager was very helpful. Even came out in the rain & parked the truck for us. Then gave us a Holiday Cookie & Hot Chocolate!Laura M.
All went well, the representative was very friendly and helpfull. All in all an A+!frances M.