They called me as I was on the trip to see if all was going well for me with the truck. She was kind and helpful as we completed the rental process when I turned the truck in at trip's end.Mike B.
Moving Truck Rental in Milan, NM at Milan & Grants Self Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Milan, NM 87021
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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limited contact with associate required me to handle the equipment myself after having a back injury. Not pleased with not having anyone to handle equipment for me.Danny S.
Had to drive eighty miles to pickup truck. Same as our last move. No good customer service.Charles B.
I had a flat tire within hours after I left all tires were not checked for air pressure. The rental center could not hook up can tow, no support. Worthless location and support.David L.
I know its hard with covid but clear information such as return time would be usefulChasity P.
Sign for service instead of equipment promoting u-haul servicessegundo H.
VERY HELPFUL IN A TIME WHEN OUR WORD IS IN A LOT OF TROUBLE, AND I THANK THEM FOR THE HELD AND GREAT SERVICE. THAT THEY GAVE US.Brett G.
The manager was very helpful and went out of her way to assist meRaymond C.
Basic after hours drop offSamuel K.
The person who checked out the truck to me asked if I could have it back in 24 hours. I did exactly that. Then, no one was there to accept the check in. After spending almost 30 minutes on the phone with U-Haul, I followed their directions. I was told not to use the mobile check-in procedure and to lock the key inside the truck. When I phoned the manager of the checkout location the next day, she scolded me for doing what U-Haul told me to do to check in the truck. Also, in a follow up phone call, I was told by U-Haul that the checkout location would be told to contact me to see about getting a refund for the second day I did not use the truck. NO ONE has contacted me and it has been three days. Too bad.....I have used U-Haul for years with no problems. However, I will never do business with this pickup location again. They don't even have a drop box! Even one of the U-Haul reps I was on the phone with during the 30- minute call said ...â€There has to be!â€ ...when I advised her there was not. I walked around the checkout location. There is no drop box!!! She (the U-Haul rep) acted like I was lying to her.Mickey B.
Couldn't ask for better!!!!!! Thank you!!!!Bruce T.
The lady was very helpful.Alfred M.
The trailer looked good and was clean but we never opened the door all the way open . So when we got to our destination and opened the door all the way up and loaded it it would not close. We worked on it for about half hour in 90 degree weather . Finley we unloaded it and reloaded bought some tie down web-straps made a make shift cargo netEARL S.
Very nice and customer service friendly people. They made sure that I had everything that I needed and helped me hook up the trailer. Will be using them again in the future.THOMAS P.
The would be the first to admit that because someone was gone for 3 weeks they didn't know how to check me out. They never did a walk around before we left and we didn't find out that we should have gotten one until our destination. I did the pre-checkin and it still took me almost an hour to register.John V.
I'm more concerned with what you can do to improve my experience with U-Haul. I have used U-Haul many times and I would like a refund of the difference which would be somewhere in the neighborhood of $400. My phone number is 928-892-9441Yvonne J.
Was very nice I reserved on the wrong date, but very helpful, and was able to accommodate us.Clarissa G.
Nice and friendly. We love using U-HAUL..thank you. Wish you had a Discount promotionsamuel L.
Great and helpful staff. Effortlessly and quick return of equipment.michael G.
Thelma in Milan was very helpful and full of information I like good effective, efficient people like this Thank you thelmatom N.
Thelma the manager is great!!!Robert G.
Vey kind and helpfulGLENN B.
great serviceGERALD H.
excellent serviceBernard D.
It irked me that the office had no 24hr drop off box and seemed to have nothing but voice mail available. I usually use Penske and now I know why. I'm a not so satisfied customer & will make sure friends / family know about Penske!SOPHIA B.