Hiring someone who cares about customer service would be a good place to start.JEFFREY S.
Moving Truck Rental in Mission, BC at Reliable Towing Mission Ltd
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Mission, BC V2V2V9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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David, the customer service individual was efficient, friendly, and helpful. It was a quick in and out. A plus is that this location is near my home as well.Corry K.
Dave in Mission BC on Wren St. was very professional and helpful!!!Laura S.
Trailer(5'x8') loaded pulled very smooth on highway for a small trailer.Larry H.
Attendant struggled with the computer system and charged me for 2 days because I picked up the trailer 15 minutes early even though I said I'd have the equipment back early. He couldn't or wouldn't change the reservation end time. Caused a lot of unnecessary frustration.Methodius D.
So inefficient. Why must I go through the same process on site as I have already done online when I booked? No signage of where to go. Employees hard to identify. This could be streamlined. If it was so efficient and if I could get in and out easier I would rent more often. As it is, I will only rent here if absolutely necessary.SCOTT Y.
Great customer service and easy process.Amanda K.
Very poor communication as to how long one day is. I have always thought one day had twenty four hours, apparently according to Uhaul, I have been wrong for many years..This should have expressed at time of booking.Bernice S.
The truck leaked water all over my stuff. The truck was dirty inside. Uhaul sucks and I wouldn't recomendCHRISTOPHER M.
The fella that helped us, can't remember his name, was very helpful, and so nice.CHERYL H.
should have had more staff on for month end waited a hour or more for truckHarry L.
Superior! From start to finish! Easiest rental I've ever done!BRENDA W.
Dave was really great excellent happy guy to work with very happy there's a uhaul in missionMARK B.
I found it was all great but the brakes were a bit needing a check up and the transmission .Susan L.
You guys billed me for furniture pads and a Dolley rental which I never received which made it nearly impossible to move an old freezer which required 4 of us to move. It would have been useful for some of our other heavy things as well. Then when I called to report it you said to dispute the charge during the return process do I did and you billed me for the Dolley and furniture pads anyways and then proceeded to charge me for the Dolley and furniture pads on top of it. We have a wedding next weekend and then a one night local honeymoon because of covid and I can't afford for there to be an extra $230 worth of charges for stuff I never received. I'm so mad right now and I want my money back immediately and now I don't know if I will get it back before our wedding. Thanks.BRANDON H.
There was an error between the size truck I ordered on the phone and the one that was given to me but the problem was fixed so fast and friendly from both the woman in the local office and the man on the lot! They were amazingly positive and friendly! I would go right back to the same location because of their attitudes!ERIKA B.
Make drop off one city over not cost so much I had to drop it off back in mission and it was just a lot of running aroundCheryl P.
The only issue was the truck we rented had a very leaky ceiling and all the stuff we picked up got quite wet.Steven P.
Everything was greatJAY W.
The guy was excellent and happy manjoginda B.
Good job by allJon S.
trailer was completely covered in sandBenjamin P.
Everything was excellent for me, easy to receive the van and easy to return it.GLADYS L.
The people at this location were great. From the check in to the drop off was good. The person in the yard for the actual hook up and drop off was excellent.Larry B.
Very satisfied and will use uhaul againTIMOTHY T.