There were severe issues with the uhaul website not allowing us to complete pick up. The pickup process took over an hour and eventually the clerk had to override the system. This system error led us to be late for our elevator slot and be late for our new key pickup. The customer service rep at this location was very helpful and pleasant. The process was a disaster and very negatively impacted our move.Taylor E.
Moving Truck Rental in Mississauga, ON at Peel Landscape Depot
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mississauga, ON L4Y4C2
Services dans cet établissement :
- Lun - ven : 10h am à 4h30 pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 4/10/2021 - 4/25/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Mississauga, ON L4Y4C2
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 0.0 Average Customer Rating
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This location was identified as a 24hr drop off yet there was no dropoff box anywhere along the fence surrounding the property. Waiting 39 minutes until customer service could help me. Ended up leaving the key in the truck and leaving as per their instructions.Jason P.
No offer of help to detach the trailer, although we could manage this ourselves. Personnel was available. Very little choice in trailers if one wanted to rent one from here.Sonja B.
I was not handed a printed bill. I was told to take any of the trailers I wanted. Also, I was charged a cleaning tax for no reason It was a motorcycle trailer.It was not dirty at all.I was given no assitance on hooking up or testing of the trailer lighting or operation.RAY L.
New truck but already abused by last user. Filthy on inside, liner damaged, and driver side door hinge damaged.Walter W.
There was no help from attendant , the trailer was partially snow covered and frozen into the ground.rick K.
There is something messed up with that trailer even though I tightened the screw down bolt to sit on the hitch ball, The trailer was loose and jumping all the way on the twirler receiver ball. What a nightmare. Trailer seems old and worn out. The one good thing, it was clean.Pawel S.
The safety chains are connected with stainless steel threaded links which I think are not legal in Ontario. The lights did not work properly. The tailgate was rigged with additional chains that also used threaded links. The attendant was very nice but offered no help in hooking or unhooking. Had to unhook in a puddle of water.Rick D.
Thank you for all toy help and exellent service.Monika K.
Blankets were thrown in the truck. This caused a problem on the other end because they wanted us to fold all the blankets.Steven F.
The location on my Online reservation did not have the trailer. The location that had the trailer did not have the wire harness. The location that had the wire harness could not fix the error on my bill. Could not return to a closer location without extreme extra cost. Going to look elsewhere next time. If you have not refunded the unasked for insurance...GORDON M.
I was over charged on my bill. They charged me $64 for "coverage" which I assume is insurance. I have all the insurance I need...i don't need extra coverage. Please remove this from my bill. Thanks, DanDAN S.
Apparently U-Haul software double booked the 5x8 trailer that I booked. the ower of the store was very helpful, but the UHaul software is horrible.Karyn H.
An unsatisfactory experience. First the pick-up location changed 2 days before pick-up, forcing to rework plans. The equipment which was reserved online weeks ahead was not available and the representative was not helpful, just saying to call uhaul. The truck's tire was very low and the pick-up location did not have an air compressor. Spent 30 minutes on the phone with uhaul having to explain the issue to 3 different people and being constantly put on hold. Was told to drive to another location to pick up a dolly that was ordered, having to waste more time, fuel and miles. Called the Mississauga head office in hopes of some kind of compensation for the significant inconvenience and was told by the representative he could not do anything for me. Was told the manager is busy and would call me back when he had time which did not happen. Overall, very poor service.Pavel R.
No assistance offered by location to hook up the rental trailer to my vehicle, poor customer experience. The trailer rented looked very old. Lots of prior scratches and repairs evident. The decals were all faded and scratched up. Not a good equipment representation for UHaul. I had to pressure wash the inside of the unit myself to clean up before loading up my luggage into it. Tire pressure was low with one of the tires. I should not have to check this myself. Overall, the sport trailer is a great concept, renting from Uhaul was not! Very disappointing experience. Furthermore, at time if booking and pickup, I am disappointed that no one explained to me about the additional $80 insurance for $5k coverage, is this mandatory or could I have opted to this charge? I hate surprises! Mr. Pires (416) 677-6788Ed P.
I ordered and paid for a trolley which was not provided. Please make sure equipment is availablejessica M.
Rude employeesMohammad K.
Can't think of anything, the folks at peel landscape Depot were super friendly and kind.Jayan N.
TRUCKS WERE DIRTY .Veljko R.
We booked a 27ft truck about 3.5 weeks ahead of our move. My boyfriend and I were moving in together, I from Etobicoke and he from Brampton , to Bolton, so we needed a large truck that we could pickup near my place and drop off near our new place in Bolton. 36 hours before our date of moving, I got a call from Uhaul saying they didn't have a truck for this reservation and we would have to go pick up and drop off in AURORA on the date of our move!!! This would be insanely inconvenient and unfair. After some pushback from us, Uhaul reps were able to somewhat help us by finding a truck closer in Missisauga to also be returned to that location, but it was a 17 foot truck. Everything pretty much worked out but we hardly fit into that smaller truck and had to leave some furniture behind which was disappointing. Uhaul tried their best to help us out but it would have been better if they had better logistics planning and avoided this mess in the first place. We hired "Best Movers" company to help us move and they were AMAZING!!! I would recommend 100% and will hire them again for our move.Joel E.
This was not the location I had selected so was annoyed at having to go out of my way to this very out of the way location. There is no U-Haul signage of any kind, just a couple of trucks parked out front. The furniture pads I had ordered were not there as they don't have them. I supposed on the plus side there were no other customers to delay me. Would have been much better if you'd sent the truck over to the proper U-Haul location originally selected and/or offer something for having me go out of my way.Robert P.
Dealer did not let me know about the safemove insurance fee and also didn't tell me that if I brought the vehicle back an hour late, there would be a $60 fee. Horrible service, horrible experience. Will not use again.Chaoqun W.
Your pricing is sneaky and unclear. You advertise a price, but then an almost impossible to waive insurance, an unclear rental period for the price (one would assume per day, not per 6 hours). Tell me a price straight up and I'm OK with it, but my rental went from 29.95 to 108 to 129 for a 15 foot truck for 6 hours and 12 minutes. Feels like I got scammed. Tell me a price and time frame and let me decide, but quadrupling the price with unexpected, unadvertised, hidden fees is not cool. I will be looking elsewhere for any future moves.Max M.
The call centre Rep was horrible. Please hire staff that enjoy their job. He was not helpful at all and I had to ask him to repeat himself several times, he sounded annoyed and he remained silent at times or gave me one word answers when asking him a question that I was not satisfied with. Horrible first impression of Uhaul.jennifer C.