This location was running behind for pick as whoever was supposed to be there was not, and the other guy showed up close to an hour after they were supposed to open, the guy who took me to the truck wasn't sure which truck I was supposed to take with me and they only had 2 trucks in the lot at the moment.
ben r
Folar Automobiles Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Moncton, NB E1E2G8
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Great customer service! Thank you
BABATUNDE ICustomer service was very poor. Waited about 10 minutes before a U-Haul representative came from out back to wait on us. It took approximately 45 minutes to an hour before we got on our way. Maybe this location may need some additional training. Gentlemen was pleasant.
Barb GTrailer was stuck behind a car,not clean under some snow,had to wait for the mecanic freind to come and give the key, no explication, no help , no nothing! Employes was talking in there language between them and the mecanic was smoking pot, i got my trailer but next time in will chek for a other provider!
Viviane BWe got there and the system was down. We had to do all the work ourselves on the phone. Rep at the U-Haul location wouldn’t even speak with the rep when he called just handed us the phone to deal with it. They didn’t even note to give us the discount we were suppose to get due to travelling quite a distance to pick up the U-Haul. We had to ask for the discount and the price they originally tried to charge before we said something about the discount was WAY more than what the price that was given to us when we booked it in Amherst NS. They adjust the price to what the original price should have been and gave us $50 off for a trip that cost us $90 in fuel to pick the u haul up so we still lost money even after booking the U-Haul months in advance for the location we needed.
jordan h