The reception for internet access on my cellphone in that location area was almost nonfunctional. It took me 1:30 hours to complete the pick up only to find out that the fuel level was not recorded for my account, and the dolly that I was asked about on the phone with UHAUL numerous times, was not in the truck for me. This pick up was my worst experience ever, and the operator on the phone never stopped trying the work things out on my phone, and start trying other solutions, since the problem with the internet on my two TMobile iPhones, for probably more than 80 minutes. Didn't expect UHAUL not having provided its operators with other solutions such as using the persons information and asking to simply email them photos of the license and the headshot, so the customer would have a sense that his or her time and situation is important for UHAUL. If a place is selected for self-pickup, it should be in an area with good phone data reception.
BEHROOZ A.
Fast & EZ Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Montclair, CA 91763
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Very Friendly and professional
Magno L.Everything was fast friendly affordable. Excellent service. THank you
Michael R.Add checking for spare tire to list of items that need be checked by customer and U-haul employee before driving off. I was charged for a missing spare tire that the uhaul employee said was there before I picked up. I have no clue weather it's was there or not. Cuase I was not asked to check.
Edward P.Absolutely the best rental experience ever. Doria was outstanding. She was very helpful. She made a difficult day much, much better. Excellent in all areas. Would definitely use this location again in the future.
Peggy M.