I was going to drop off my truck/trailer at the closest location to my destination. When I got there, I was told they could not check me out because they are too small to take my trailer. They told me to go to this location on Eastern Boulevard, although Google Maps indicated the location is closed. When I got the Eastern Blvd, it was closed but it said they receive 24/7. I called and got to speak with the owner/operator, who told me to just leave the truck and trailer there and put the key in the orange mailbox. I explained that I needed help getting my car off the auto transport but I was basically told to figure it out. I had to look up YouTube videos to figure out how to go about getting my car. I had to crawl under the front and back of the auto transport to unhook chains and then pull on some really tight belts that were blocking my front wheels. I was exhausted aft\er a long drive and day of unloading and, as a woman, had to figure out how to do all that work. I am not pleased with the experience one bit.
Location de camion de déménagement à Montgomery, AL chez Alpha Auto Brokers
Déménagement en provenance/direction de Montgomery, AL 36117? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Alpha Auto Brokers. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Alpha Auto Brokers
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Montgomery, AL.
Location de fourgonnettes et de camionnettes à Montgomery, AL
Les fourgonnettes et camionnettes de location U-Haul de Montgomery, AL sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Montgomery, AL 36117. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Kelvin was helpful and awesome. I have rented at Montgomery, AL, UHaul locations in the past. Alpha, at 790 Eastern Blvd., is by far the best!
Good customer service
I was overcharged by 2 days for my rental. Uhaul stole almost $80 from me. Worst U-Haul experience to date. Very disappointed
We rent trailers from U-Haul often. Most commonly, we have rented from the â€œWoodmereâ€ location at 2525 Eastern Blvd., Montgomery, AL. While the personal at the Woodmere location are always well trained and friendly, that location is woefully understaffed, commonly resulting in customers standing in a long line for an hour while a single desk person works. This time, we rented from the Alpha Auto Brokers location at 700 Eastern Blvd. Montgomery, AL. This location was well staffed. The only difficulty is that they have the trailers stored in parking slots that are angled toward the curb, making uncoupling very difficult for a lone older person on Sundays when the location is closed. That is the only reason I didn't give that location five stars.
I checked in on the Internet but the location I picked it up at didn't open until 10:30 in the morning, which was late for an out-of-town move. The engine oil light came on two miles from the location. I took it back and they swapped it out. Both trucks were clean. As on previous occasions when I rented a U-haul truck, I was clipped a little on the gas. As with other occasions when I have rented U-Haul, the gas in the tank at checkout is lower than what is indicated on the contract, Looks to me like they just round it up to next higher level and you wind up paying the difference. Why not just check it out with a full tank and you bring it back full? That makes more sense to me.
Equipment was dirty, sticky and the windshield was dirty on the inside
Make sure the new employees are trained.
The clerk was very friendly and helpful during the whole process!!!!!
The customer service was impeccable! Management went above and beyond to meet my rental needs. UHaul has always been the best!
They went out of their way to help me after the keys to the truck were locked inside. And they also gave me a lift to my car so I wouldn't have to walk back to my car. I recommend these guys any time you need to rent for moving.
Great customer svc picking up and dropping off!!!
Be on time for scheduled pick up not 45 minutes late and have air conditioning in lobby area not fans Get off cell phone when customer is waiting Terrible experience
Offer the other services. Even though, I was on a time constraint, I would like to know about your other deals.
Improve how your representative speaks with your customers. I was applaud of how I was spoken to while trying to pick up a reserved truck. My reservation confirmation provided a pickup location at 14 Bolton Dr, Montgomery. When I arrive at this location the store front was closed. I called a number UHaul sent me via text and spoke with a representative. I don't recall his name, but I didn't find him very professional. First, he answered the phone â€œhelloâ€. I didn't know if I was calling UHaul or a random person. I asked who am I speaking with. His response was â€œwho am I speaking withâ€. I responded I am trying to reach UHaul about a reservation. This is when he acknowledged himself with UHaul. I gave him my reservation number, and he told me I need to go to a location at 790 Eastern Blvd. So I drive to the Eastern location. The store front is closed, so I call and spoke with the same person I mention earlier. While he eventually walked me through the process of taking delivery of the truck via my smart phone. He made it clear that he is doing me a favor. His exact words were â€œI hope you know I am doing you a favorâ€. I was applaud and wanted to take my business elsewhere, but I had driven in from Franklin TN (four hour drive) and needed the truck to move my daughter from college back home to Franklin. This representative needs training on how to answer the phone, how to greet a customer, and most importantly, know that customers are the reason he has a job. My point is, he wasn't doing me a favor. The vehicle return process was perfect. The person I spoke with was nice, professional and helpful. He made me feel like a valued customer. If you have additional questions, please call via my cell.
Very good people helpful and nice
Was a simple and easy transaction. I was pleased with it all.
Location needed strap and dollie. People were great with good customer service.
Done self drop off
Customer service was great. Will definitely recommend to my friends and family.
Very helpful staff was ready when the uhual app was not working to help in anyway no matter what the circumstances (â€˜COVID19). Will recommend to everyone.
Everything was great and Mr.Kelvin has great customer service.
THIS LOCATION WAS VERY INVITING MY KIDS AND I FELT RIGHT AT HOME THE STAFF HE WELCOMED US IN AND ALTHOUGH THERE WAS A FEW PEOPLE AHEAD OF ME I NEVER FELT IGNORED OVERALL MY EXPERIENCE WAS OUTSTANDING. GREAT TEAM I WILL BE BACK FOR ALL MY UHAUL NEEDS.
Mel was AMAZING! Very easy to work with