This system of checking in via phone apps, just plain sucks, there is no way that it is a convince for your customers.DONALD S.
Moving Truck Rental in Morton Grove, IL at Shell
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Morton Grove, IL 60053
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Cleanliness and ramp for all type of trucksTOSPRON K.
The guy in the morning was super helpful. However, when I went to drop off the truck (during normal hours), the guy behind the desk didn't tell me I had to do the check out myself. I thought, since it was during normal business hours, that he would assess the truck. He didn't speak English, so I just left and hoped that calling customer service would close out the rental. the girl on the phone was also helpful.denise P.
App doesn't work. Really need a looot improvements.Piotr O.
First complain: location address is wrong Second complain: the sales person that did my rental seemed that he did not know what he was doing; he was on the phone the whole time with someone giving him directions how to do things; most of the rental instructions were not explained Third complain: I had a problem returning the keys and no one was there to help me Forth complain: after the rental, no one follow up with me and explain the total of the rental and I had to call myself to the Customer Service like to figure out how much the total of the whole rental I am very unsatisfied with this location and the whole rental processMaricris O.