Overall a good experience. Using my cRichard M.
Moving Truck Rental in Mount Joy, PA at Mount Joy Motors Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mount Joy, PA 17552
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Mount Joy, PA 17552
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This UHaul station made it easy to pickup and get moving and made it pleasant and a bit fun too. Thank You, Mount Joy Motors in Mount Joy ,PA!kimberley H.
Thank you!!Deborah S.
I made a mistake trying to log my return via cellphone and they took care of it when they opened for the week.SAMUEL W.
Did not social distance nir wear a mask. If I get covid I will knocked U Haul in the lawsuit. Besides putting a customer at risk his demeanor unprofessional and hurried.richard S.
Did it after hours and he called me on Monday morning to follow up.David W.
Friendly helpful staff. Hassel free renting. Great location.Linda M.
You scheduling department needs a tremendous amount of work. My first rental I had to visit 3 dealers before I finally got a truck. This last rental your scheduling department kept switching my pickup location long before I needed the rental, stating there was no truck available at my location. A few days pass and I get another email switching my location again because there is no truck available at the new location they scheduled. Talking to your reps I got the same story stating there is no truck available and that's all they can do. I talked to the owner at Mt Joy motors and he said when he sees the reservation on his system he makes sure to gets a truck for that reservation. I finally talked to Charlene who for the first time was very helpful and put a note on my reservation that the Mt Joy location will have a truck for me and he did. As far as your $50 reservation guarantee goes, it doesn't mean a thing if you keep switching the pickup location.Stan B.
The owner was rude and lacked communication skills. Check out was uncomfortable due to this. Only reason I'd go back is because of convenient location.KATHY D.
Pick-Up from local U-Haul Neighborhood Dealer. Attendant Jim was courteous and efficient - No hassles and no problems. Truck was clean and sanitized.THOMAS M.
Always a positive experience renting a vehicle with UHaul. Almost anybody would usually be intimidated by driving a large truck but they're incredibly stress-free to handle. The ice-cold air conditioning and fantastic sound system make any moving situation enjoyable!Jonathan B.
no issue, clean truck-- good valueStan S.
Jim was wonderful. He opened 10 minutes early because he knew it was going to snow and got me in and out in no time. I really appreciated that. My only comment is that you sent the text link to return the truck when the site was closed the day it was supposed to be returned. We returned the truck the same day, not the next morning so I could not use the link to return. I had to call the 800 number to resolve this. Perhaps you should send the return link when the truck is picked up instead of on the day it is due back. That would have saved some phone calls. Thank you. Overall, a great experienceRobert F.
They were fantastic about everything!!!!APRIL K.
I was a little disappointed this time, the previous weekend everything went fine with the 10 foot truck, this weekend we were supposed to have the 15 foot with lift and appliance dolly. The 15 foot was not there when we came for pick up, so had to use the available 10 foot. We had to make additional trips plus had an issue. With the refrigerator not fitting in. Very disappointingKaren C.
The registration/rental process was lengthy - 15 to 20 min. Also, the computerized system accepted my address but rented the item to "Cythia Smithfield" which is not my name.cythia S.
Staff was very helpful! I will be using them again in the future!Karen C.
I know we chose 24/7 pick up, and drop off, I only wish I had known that there was a representative at the location. The pick up would have gone much faster.John F.
The guy at the garage came out and moved a van to make space for me to back the 6x12 trailer up into. Once he moved the van he went back inside and did not even offer to stand by to watch as I attempted to back the trailer into a space between 2 other trucks--not something I do every day and not the easiest thing to do on his small lot that had multiple cars parked in front of me. Thankfully my girlfriend was there to watch as a I backed up. Then the guy came back out and just watched me as I attempted to unhitch the trailer and I needed lifting help. However, the guy suddenly became friendly when I went inside to get my receipt as he asked if my vehicle needed any service or an inspection. I've rented from Uhaul several times and never had a bad experience but I would never go to this location again. The lot is a mess with little room to maneuver a big truck or trailer and the customer service was TERRIBLE.Jonathan A.
Mount joy motors is great. 12/10Collin D.
Trailer was not 100% ready....top rear left marker light not working at all; left tail light needs replaced...works intermittently; tires were not round. However, trailer pulled straight & true.John K.
renting for a short two hours should not be so high.Carole D.
Excellent service and professional managementMark L.