I did not choose this location I specifically asked not to identify a drop off location because I'm not familiar with Nashville and did not know which location was closest to me. I picked the trailer up at a trailer center open until 8pm. I arrived at the drop off location that U-Haul chose on my behalf without my permission before 8pm fully expecting to have assistance removing the trailer and there was nobody around and it was a dark location very dangerous for me as a single female traveling alone only to have roadside assistance refuse to help me unless I paid $300 dollars. Despicable!!!!
Tamara G.
Nashboro Car Care
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Nashville, TN 37217
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- 4,0 - Cote moyenne des clients
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I was not provided any documentation when I returned the rental, just told that it would be "marked as turned in on time" later. The rental was not checked in for two days and I received text messages that it was overdue. It took multiple calls to the location and corporate to resolve.
Sarah B.Everything was excellent from website to equipment and customer service.
Kenneth J.Thank you for your service...
Stephanie T.The whole process was mediocre. There was a lock on the truck which I had to call and find out the combo once I was already needing to open the back. I got charged twice for the insurance
Michael D.