The truck wasn't very clean. Nothing major, but not clean.Eugene W.
Moving Truck Rental in Nelsonville, OH at Jones Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Nelsonville, OH 45764
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Nelsonville, OH 45764
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I reserved the vehicle online. The website said the location opened at 10:00 AM. I arrived at 12:30 PM for a 12:30 PM pick up. The location was closed. I called the local phone number which forwarded to another number. I left a message. No one called back. I then called the U Haul customer service number. After 10 minutes of waiting for someone to answer I hung up. An employee arrived shortly there after. I had my truck by 1:00 PM. Very pleased with the truck. Very clean. Customer service got off to a slow start, when a customer calls someone should answer the phone or a least promptly call back. The employee, although he said he was new to the rental side of the business did a good job.Richard M.
very friendly and helpful.the lady on the phone Morgan was AWESOME very nice and helpfulgary H.
They were closedTom K.
Nice people but there was a snag with my reservation when I arrived despite me logging in the day before. Also, truck battery was dead and they had to jump start the truck. We had to do that ourselves at home as well while moving.William F.
This location is a giant mud pit. It is a run down, neglected care repair business that does not seem interested in the uhaul business. The person who assisted us in picking up the rental was clearly annoyed and â€œput outâ€ that he had to stop what he was doing and help us. The trailer was full of mud inside. I would not use this location againGarry O.
I would definitely use this service again. Very professional, and pleasant. Location is great.Kenneth C.
Clean your trucks.Madysen M.
Truck was dirty they didnt have the furniture dolly's I needJennifer B.
Took us 50 minutes to get the truckDavid G.
The staff was very friendly, but using the U-Haul computer system was very slow and frustrating.JOHNNY S.
When we go to finally move into our new place ( which will be very soon) we intend to go right back there, there courteous, knowledgeable, and clear, and most definitely no nonsense, I love that in someone!Scott M.
The sweet lady that helped me here was awesome!! Still NOT happy about driving to Morgantown & no one caring at all!Kelly C.
The the process what was out of whack. It took a week and a half to get the vehicle schedule. Then when they schedule they scheduled my vehicle 30 miles away. Which I had to pay for the riding distance. Go back to Albany then I had to come back through Nelsonville to get to Columbus. I return the vehicle in Grove City which was 20 minutes away and I have a place just 1.7 miles close to my new homeVINCENT C.
Make sure you get what you asked for. Wrongly truck. Put money on bank card been 5 days and no return of money yet. And lost my trailer because if it.Jerry C.
Very small location. The store did not stock any supplies and had to furniture pads. The truck I was given had a warning light on. I drove a short while to another Uhaul location and asked about the light. They called dispatch and I was told it was fine to drive. The truck ended up breaking down about 70 miles into my move. Took three hours to fix the truck enough to continue on my way. I realize the truck was rented from rural Ohio, but I should have never been given a truck with a mechanical issue. It ended up being a fuel leak so I was told to drive a truck that was dangerous and could have caught fire or worse.Mark S.
Easy to work with, and very helpful.April M.
Clean the mud from the cabin of the truck. Clean the inside of the windshield so drivers can safely see the road. Have the reserved pads on hand so furniture can be moved without damage. Be present to welcome customers, not keeping them waiting 15 minutes for you to arrive. Clean a waiting area somewhere in the filthy building.Bruce A.
Friendly and helpful. Used U-Haul in the past and this experience was pleasant!Mark G.
Friendly and helpful, as always.John C.
Truck smelled like cigarette smoke. Location was in the opposite direction than where I needed to go.Bill L.
Nelsonville, Oh 45764 location Woman at counter was EXTREMELY rude to me because it was â€œsupposed to be her day offâ€ and told me my roommate was supposed to do his reservation online because she didn't want to come in yesterday, even though we didn't have the money when she wanted us to do it. When she handed me my keys she said â€œI fucking hate you all. Good luck movingâ€ I was told I would receive an email to say I returned my rental by 7 pm yesterday. I never received it and got a call this morning from a uhaul office in Columbus, Ohio asking when I would return my rental. I told the man there when I dropped my rental off an hour early I never received the email and he told me it was fine. Highly disappointed in the way I was treated and I will NOT be coming backAlexis D.
I think refueling should always go back to a full tank. It is very hard to guess how much fuel to put in to bring back to a 3/4 full tank.margaret G.
Dropped off after closing time. Driveway was blocked by multiple vehicles, so dropped the trailer in what we hoped was a good location. Weren't sure if we needed to drop paperwork off, so we called in the morning. No answer. Left message. No reply. The location was very convenient for our move.Carla T.
The location was not an issue. I would not recommend UHaul in general due to the fact that they kept changing the pick up and drop off locations, and it took over an hour on the phone to get the drop off location changed back to the city I was moving too. Moving is stressful enough and I was not happy with customer service.Patricia L.