1. Refund my 7,00 $ + tax for a dolly I never accepted (nor ordered?) 2. The windshield wipers were in desperate need of replacement 3. The ABS Traction Control system check activated at beginning of my return trip - the entire trip was during a torrential rainstorm. 4. The truck wasn't dirty, but there was trash in the cab from previous renter - my bf would have hated that!KATHY LEIGH J.
Moving Truck Rental in New Braunfels, TX at Flugrath Collision Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
New Braunfels, TX 78130
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in New Braunfels, TX 78130
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Fix the doorJoe D.
Had to extend my drop off date. Was on hold at uhaul for 1.5 hours! Went online as recorded message suggests to extend my drop off date. Online said there was a family needing my trailer. So I drove all the way across town to drop off location and he had several other trailers and said just keep it no problem. You customer service line in bad and you online service is also bad.KENNETH W.
I rented a 26' truck to move my belongings from New Braunfels, TX to San Leon, TX. I tried to reserve the truck online and was very disappointed at the number of add ons the web site kept trying to add, i.e. I did not need any dollies and when I arrived to pick up the truck I was told that there were 3 dollies added. I informed the owner to please remove them and to add 24 pads. I got the truck and 24 pads and the safe move and clarified it was a one way trip. On May 17 I was able to access and print my email and I was not pleased to see I had been charged for dolly rental and $200.00 for Missing charge! I called the merchant in Dickinson for assistance on the missing equipment charges and it appears I was double charged on the rental. She was very curt and said I needed to call 1-800 GO UHAUL. I tried to explain the purpose of the call and she repeated call 1-800 and then hung up on me. Next I called the merchant in New Braunfels and he was more polite and said he could not help and to call 1-800 go uhaul. I called the 1-800 number and was on hold for 30 minutes to speak to a representative and explained the situation and gave the rep the contract number and then I was placed back in the queue and on hold for over 20 minutes again. At that point I had work to do. To say I am disappointed is an understatement. I am requesting that a Customer Service Rep call me and if I do not answer please leave a direct call in number by 5/20/2021. I have rented from Uhaul many times in the past and have had no issues that were not resolved by the store operator. Provide customer service.William H.
Super helpful attendant taking the trailer off my truck. Very much appreciated.Robert D.