I had three phone conversations with the office. Each began with a sigh and a reason something couldn't be done. "No, we don't have your contract" until they found it. "No, we don't know where the truck is" until they found it. "No, we don't have the number where it is now" until they found it. Just acting like their job was overwhelming.Dennis G.
Moving Truck Rental in New Hartford, CT at New Hartford Self Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in New Hartford, CT 06057
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Needs no improvement! Keep up the good work!STEFAN P.
Make sure they know the return policy fully. Great experience and friendly people.Tammy P.
Gina was friendly, clear with instructions, quick. Truck clean. Totally opposite experience of prior rental.BRIAN H.
Office staff very helpful. Cargo van used was in excellent condition it was a pleasure using this van.Ed C.
The 10' box truck get terrible traction in the snow when empty. I doubt that there is much you can do about this.stuart R.
My closing date kept changing and consequently, so did my rental plans. The administrative asst. was sooo kind and accomadating. An asset to this office!Elizabeth V.
Very friendly and helpful staff, Easy location for pickup and plenty of parking. Everything was handled professionally and I would highly recommend them to anyone looking to rent a moving truck.Arthur W.
I can't remember her name but the person who helped me was great. I would use and recommend this location again.dana A.
Instructions weren't very clear - I wanted to rent a hand truck and they had none. I had to wait for my padding. I had to go to another location to rent a hand truck - they were great and I noticed how many options they had to rent. Much better.Maria M.
Excellent experience on all fronts including professional and courteous staff.Patrick M.
Truck was dirty with food and spilled beverages in the cab not cleaned up leaving the console a sticky mess I had to clean to not be grossed out. Also when calling to confirm pickup was told they didn't have a truck. Several calls to straighten out reservationDavid D.
Very friendly woman in the office when I picked up the van. Very fast and easy experience overall. Price was best around compared to rental car companies. I'll will definitely use them again.Steven B.
Gina was friendly,courteous and professional.Vance W.
Great customer service - very efficient - thank you very much!Roderick M.
This particular truck has in excess of 140,000 miles. It would be fine if maintained properly but in my judgement it needs front end work for loose steering and wheel bearings replaced. I only used it locally so no problem but I would never want to use that for a longer trip. The people and location are fine.Joseph G.
Make it cheaper.Tiago O.
Very easy pick up and drop off and website is very intuitive. Staff was great and van is perfect for college type tripsAndrew C.
Add remote pickup option to this location for after hours pickup.Michael W.
Was very happy whit the service good job keep up the good work thankGARRY M.
Very easy to use on line, very personable and efficient staff on site. Fantastic experience!Judith D.
My best U-Haul experience yet!Benjamin T.
Gina was very nice friendly and helpful. Great experience. Thanks. BearALAN W.
This truck leaked horribly. By the time drove the 40 minutes to my new location all my belongings were soaking wet. Also, no one told me that I needed to take a photo of the mileage and gas in order to complete my after hours return or be charged an extra $20. I already put the keys into to return box by the tine I accessed the website. Absolutely ridiculous and infuriating. I will never come back to uhaulEvan P.
Excellent rental experience. Will use again.Bonnie B.