Dramatically improve your customer service! The man who runs the location was rude and his behavior was strange. When it was time for me to inspect the truck, he refused to give me the piece of paper on which I was to write down the damage to the truck (which was readily apparent when I arrived.) The truck was parked in a location with dappled light which made it very hard to see. When I told him this, he pushed the blank paper towards me and told me to initial the page if I wanted the truck. Given that I traveled a thousand miles to use the truck, I did so. This was outrageously bad customer service.Lisa S.
Ez Auto Ride LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in New Richmond, OH 45157
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Perhaps have the equipment at the location I reserved it for 2 weeks prior and not make me drive 30 miles to go get it because it wasnt where it was supposed to be on pickup day. Then tell me it was my request to do so. That would really be great. It wasn't the pickup locations fault. It was corporates fault. Corporate, I hope you're listening.Scott B.
The truck was obnoxiously loud I thought it was going to explode. It sounded like it had an exhaust leak. My phone died I didn't know I had to verify the truck return or have it verified for another $20 convenience fee. I was told about the sweep out cleaning fee so I did that. the door was locked I had to call for someone to unlock it and I felt like I was bothering the man or an inconvenience to him when I told him I was out front to rent a truckâ€¦ Just not super excited about the whole experience . :(Lauren O.
Dropped off trailer easy.Steven B.
I did a drop off, they were not open. Still very convenient.DONALD L.