Nothing everything was excellent!!KELBIRAFAEL B.
Moving Truck Rental in New York City, NY at U Rent Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
New York City, NY 10035
(Btw 2nd & 3rd ave)
Services dans cet établissement :
- Lun - sam : 8h am à 5h pm
- Dim : 8h am à 3h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in New York City, NY 10035
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Now returning my vehicle to 220 East 117 st, NY NY 10035 was a nightmare. I returned after hours and wasn't able to to access myuhaul.com for return. Called customer service who left me on hold for more than 2 hrs. At this point phone died. I called following day was on hold for 40 minutes when Uhaul called me inquiring where was the truck. Your customer service team were not able to locate the truck nor speak to anyone at the drop off facility for over a week. I called everyday with no luck for a closed account. I was told I would be contacted in return, but no one has yet to call and it has been a week and a half already. Smh losing faith in this company rapidly.Michael J.
Good ðŸ‘OMAR C.
You should at least clean the vehicles before you rent them especially all the infections going around.ANTHONY N.
The first night I booked a pick up where you do it yourself. Apparently they allowed me to do this but then after an hour waiting on hold the customer service rep told me this location doesn't allow that type of service. So we re booked for the following day. Then I pick up the uhaul and nobody is inside for 20 mins. Only one employee working who is parking uhauls. This is a very poorly run place on so many levels.MINDYLEE C.
Vehicle was very dirty. Beyond unacceptable. Specially in Covid times. Drivers door didn't close properly.MANUEL M.
The location was easy to find. My issue was that I was able to reserve a vehicle for 7:30 AM pickup but upon check-in, I was instructed by the U-Haul website to wait until 8 AM for the location to open to pick up the vehicle. This set me back two hours. Once a staffer tended to me the check out process went by rather quickly. The check-in process was very simple.ANTONIO C.
I reserved a few dolly carts for my move, but they weren't available the day of pick up. Also, I tried calling the location multiple times to extend how I could keep the truck for the day and was always sent to voicemail. I called about 10 times during the day with no follow up calls.Russell V.
Location was fine, the man who checked us out when we returned the van was excellent and very helpful. However they did not answer the phones when called and the voicemail message said different hours than were actually operated. We had to keep the uhaul for the full 24 hours versus the 8ish hours we had planned and paid even more money to park it overnight. Also, online it should be more specific about where and how to return unused boxes as it cannot be returned everywhere. Had to drive to a separate uhaul location to return and even there it took 30 minutes for them to figure out how to refund me as I ordered online. Overall a very negative experience. Please do better.Kelley F.
Smooth experience - except for the yard attendant - non helpful, very arrogant and zero customer service experience.Nelson G.
Maintain vehiclesFREDDIE C.
The attendant was very professional and courteous.Alex A.
The customer service was excellentEMILI P.
I forget the gentleman's name who assisted me, but he was great. He was very friendly and explained the rental process clearly. From start to finish, everything was smooth and seamless and quick. I would definitely rent from and recommend this location again.TATIANNA ELIZABE M.
II think that the customers will find this place quick and reliable!!KEVINLEON B.
Great customer service, friendly staff and the guy who loves to pick up the phone upstairs is ðŸ’¯% clueless.BASHARTALI C.
Truck rear view mirror on driver's side kept getting missaligned. Otherwise all good. Staff very nice and helpful.Luis S.
More cleaning inside the vehicle and more vehicles!MARCO L.
I was able to rent a van right at 5pm thanks to the very nice clerkCHRISTOPH E.
Good Job this time around!JEFFREYAUTRELLE B.
I was charged extra for gas fees when I left the tank with more than I was given. Also, I was charged extra for time for 9:30 am pickup when I reserved the vehicle for 1:30 pmCHRISTYJ B.
The truck had graffiti And needed tire maintenance but besides that everything was greatEDILINA M.
The mileage calculation for the rental was wrong due to a mistake in the departure miles logged in the systems. We were promised this will be fixed (we were charged for 56 miles instead of 13 miles that we did). The reservation was for 2 hours and 15 miles and instead of refund us for 2 miles we were extra charged more than $80 because the reservation was changed to daily. We are still trying to contact the branch or customer service to get this resolved with no luck! I've opened a dispute with my credit card company. Worst experience ever.Eddy H.
The staff was courteous and friendly.EMILY B.