Too far from where I requested a drop off. Was charged overage on miles when I only went from location to location.DANTE P.
Moving Truck Rental in Newark, DE at Four Seasons Tobacco Outlet
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Newark, DE 19702
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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The process for reserving the vehicle was extremely easy. The process of picking up the vehicle and returning it, however, was extremely unpleasant. Trying to upload the selfie and driver license photos for pick up was a nightmare. I tried multiple browsers (Chrome and Mozilla), multiple times on wifi and on cell data, and each time the page froze or I would get kicked out. I called customer service, who suggested I once again use my laptop to do it, but of course that did not work because my laptop was at home and not at the pickup location. I called customer service a second time and got Diane, who was lovely. She immediately suggested downloading the UHaul mobile app. The app worked mostly, but it kept kicking me out and I had to retake and re-submit the photos multiple times. And we STILL had to go inside to get the keys. When we went to get they keys, they said the system indicated that we were dropping off instead of picking up. She was able to call and get it straightened out, but it was very concerning. When we returned the vehicle, I had the same issue with the mobile app kicking me out. It took at least 4 tries to get the photos submitted. All in all, the vehicle pick up and return was the most stressful and frustrating part of moving.Mei J.
Very economical for whatever you need a moving truck for. The ease of reserving also a plus. I have used them twice since the first time. And the sales assistants were very pleasant and helpful.GABRIELLE T.
Clear address to begin with. The address in the website war wrong. Then clear signs or instructions on where to park and how to get there would be nice.AURELIO B.
Great new location!William B.
Maybe a little more lighting would be helpful.JAMES A.
The truck was fine. When I receive my receipt, I recognize that I was overcharged for gas. The truck had a quarter tank of gas in the vehicle. When I return the vehicle it was just under a quarter of gas. I was charged $30 for this amount. Way over the estimated cost of gas.LISA H.
Excellent customer service. Fast response time. I was 100 percent satisfied. Thank you.NANCY S.