Truck rental was shifted to this further location, 6 miles further away, thus costing 12$ extra. Also, I had checked in online, but this made no difference at Plaza Exxon, taking 1/2 hour to get the truck. The molding was falling off the front windshield, leaving black tacky glue all over the door. The "return app" double charged the bill, and Plaza Exxon refused to deal with it, and the UHAUL customer service (after spending an hour on the phone) said they have no authority to correct it. and argued for me to go back to Exxon again. I asked for a manager to call me. I did finally get a proper charge on the credit card days later, and still no personal contact was made as promised. I'm not impressed with the way customers are treated.
Location de camion de déménagement à Newark, DE chez Plaza Exxon
Déménagement en provenance/direction de Newark, DE 19702? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Plaza Exxon. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Plaza Exxon
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Newark, DE.
Location de fourgonnettes et de camionnettes à Newark, DE
Les fourgonnettes et camionnettes de location U-Haul de Newark, DE sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Newark, DE 19702. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
They did not use what was put into system had to redo. Was on a personal call at the same time dealing with me that put my personal information exposed.
Act like you actually want to help a customer instead of being bothered by the transaction.
Offer 8' U-haul Truck/or Van
Where to drop the keys after working hours. I couldn't see it at first, or maybe it's just me. My friend who followed me to drop later saw where to drop it. But overall, it's an excellent location.
The best thing that could be done to improve service is to get representatives that are knowledgeable and able to communicate effectively with your customers. Horrible customer service.
Hey, everything was ok other then customer service. She was talking all the time on the phone.
Labeled key drop box, clearly marked parking location for trucks
Unfortunately I will never use this location ever again! This was my first experience ever with uhaul and I have to say I was very dissatisfied with this location and the service clerks at this location. They really did not know what they were doing. They had no idea how to explain how U-Haul works. I was so frustrated. Their customer service was awful. They had no idea how U-Haul even works. I asked for time I had to bring the truck back and they couldn't even answer that question. This location really does a a dis-service to your company. I had to call the main U-Haul number to get questions answered and for assistance. I was however highly satisfied with the customer service agent that I spoke with over the phone when calling the main number.
The lady there who did not speak English well and could not answer my question so I had to call the main office before I got my rental. Also the rental truck I got to have spray paint on the hood and on the side. OK other than that I was real happy with the truck gas mileage was good
Had to back the uhaul out of grass, over a curb with very little room to maneuver.
They had used their own lock in the truck. We got there and they had the hardest time taking their own lock off of it! Took them 20 minutes to get it off that came out of our time with the truck. Btw wasn't them who got the lock off it was my boyfriend who finally figured it out. Highly disappointed.
I was to drop this unit off on Monday, but was done with it Sunday. They were not open so I had to call to get authorization to leave it.
truck was dirty, Trash under the seats.
More help at the site.
My pick up location was changed by U-Haul from my desired and closer location. The pick up location was 30 minutes away versus 5 or 10 minutes for my original selected pick up location. This caused me extra inconvenience and to incur extra unplanned mileage.
Service was terrible. I didn't receive a receipt until the following day and I was over-billed for mileage and charged for two dollys that I didn't receive. My worse U-Haul experience ever. I wouldn't send my most hated enemy to Plaza Exxon.
please have knowledgeable staff serving your customers
i turned the truck in on 1/4/19 it took over 2 days to get a receipt . they did not check the truck in my presence .
Staff was EXTREMELY rude, unhelpful and unknowledgable
The staff was not helpful with my obtaining the rental and was very nonchalant. Would never go to this location again!!
Need to make hours available to the customers so they can return trucks when a tenant is present or have a drop-box for the keys available. Other than that I was satisfied.
Location did not seem like they knew what to do. They called someone and handed me the phone to talk with the person. There was no contract to sign physically and I was told to take a picture of the mileage and gas when leaving and returning for my records. I'm used to a different experience with UHaul, where the person at the location reviews the condition, mileage, and gas level if the vehicle with me prior to me signing the contract. Also I had reserved a dolly and blankets and this location didn't have those items.
Freat cuatomer service
1.First of all I scheduled my truck pick up at 8 am, they postponed it to 9 am, when I reached there at 9, the person responsible to hand me the keys, came about half an hour late, finally I got my truck at around 10...messing up my entire schedule. 2. They charged me for a dolly, and after the payment they told that they don't have one right now!! And I will get my $10 refund once I return my truck. I mean you dont even know your own inventory? 3. The place is not at all clean and looks shady.
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