They couldn't find my reservation at first and then didn't know the code to get the keys.Jeffrey M.
Moving Truck Rental in Newark, OH at Plaza Garden Apts
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Newark, OH 43055
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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I also would like to say that talon jolley with customer seevice was very noce and helpful with me on the phone on how to return my key and use your website she is a great empolyee that ypu have with the company out of Georgia. She took her time and explained everything I needed to know very well trained she is a key and a important piece of this company. Thank you talon!!HOLLIAN H.
I was not there but it was hard to find the person they called was very friendly and helpful.DOROTHY S.
They didn't check the milage before I left and then said I used way more milage then what I did .NICHOLE M.
In all fairness we were sent to this location after the truck we reserved/confirmed was not at the 21st street location. Garden apt. wrote down our information and got us on our way but the person who knew all the information was not present. I did not like leaving a hard copy of my credit card number. We did not sign anything or have any paperwork. They did not have pads so we had to drive back to the 21st location. I talked to someone on Wed.to change the size of truck and confirm that the pick up time would be 8:00 a.m. on Sat. On Thurs. and Friday I confirmed the truck, time and location and was told everything was fine. Arial was the last person I talked to and she confirmed everything for me. I had hired movers for 9:30 a.m. I tried to pick up our truck from 21st at 8:30 and was told it was scheduled for pick up at 5:00 p.m. I would not have any confidence that any reservation or confirmation are correct if I had to use U-Haul again.GLORIA W.
Office didn't know how to film out most of the order had to call for help. Should have been trained a lot better.Katina W.
When i pay for an appliance dolly, it should be operational. The one i was given was only half way useable. And not the half that I needed. So, I essentially paid for nothing. When I inquired about a refund for this unusable equipment, I was told that it worked,so I was out of luck. That's pretty bad customer service,if you ask me. I'll never use this company againAmanda G.
The guy who helped me didn't know how to operate the computer system so we had to wait for someone else to get there to complete the order. I didn't recieve the keys for my truck until 8:30 and was still told I had to return it by 4.CRYSTAL S.
nice and courteousCARIE W.
Ron and Jana were excellent! They went over and beyond to ensure outstanding customer service!Patricia H.
a VERY smooth transaction, the agent was GREAT!TIM B.
Excellent service, equipment & overall experience.Steve H.
Identify the size of the gas tank. It would aid in the refueling process so trucks are returned with the proper amount.