The condition of the truck was not safe. It was missing the entire gas cap and the engine light was on. I asked if I can switch to the truck without the issue but they kept said it's okay to drive. They said they don't have another truck with same size but there was in the parking lot. It took more than 30 mins for the pick up process although I made a reservation, so I could not delay anymore and had to use the one with a problem. I was so dissatisfied and felt unsafe the whole time while using the truck. I don't recommend this place.
Hee Kyung Seo
1795 Valero
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Norcross, GA 30093
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Judith HenryThey were unprepared for the return. I had to bring all the equipment (blankets, dolly, etc.) into the store as they couldn't help me because they only had one person.
Scott RoyThe truck I rented was old and rusty and in dire need of a tuneup! Also, the last renter left her shoes near the brake and gas pedals…also found a pair of panties on the floor between the seats. I got my own disinfecting wipes and wiped down the steering wheel, console and seats. It was clear that the truck was not checked or cleaned in quite awhile! The check engine light was also on, indicating that one of the tires was low. I tried to tell the clerk in the store, but his English was limited. Despite all of the issues, I was still charged the full price. I guess that's the point of having a Spanish-speaking clerk. You can avoid accountability.
Eula GueyeThe truck was in complete disrepair. The dashboard showed that the RR tire was low on air, the engine needed to be serviced, there was a pair of shoes in the driving compartment, the driver's side door would not stay closed and opened while driving. I had to return the truck and abort my move because I did not feel secure loading this truck up, but was still charged for the rental.
jamal conway