We were told that we didn't return the truck on time when we returned it an hour early. The store was closed. We were u able to complete the return process through the app because it kept exiting out. When we called the next day all the would say is they are going to look into it we never heard anything at all. We were charged and extra 80 when our keys were in the return box and hour early.Finally talked to someone at U-Haul and we are waiting for a return follow up call
JUSTIN A
Lakewood Ace Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Norfolk, VA 23509
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Truck was junk. Made noise blew dark smoke out of alignment wipers need replaced
Mark DThis was a Ace hardware store, so had to wait for an employee to be available so maybe have a person designated for U-Haul only?
HASSAN HThe inside the truck just needed to be wiped down
jasmine wEverything flowed smoothly. From ordering online to drop off. Will recommend and use this location again when needed.
Tiffany P