They have no idea how this stupid registration process works. I was charged twice, and they still think I have the trailer because they never recorded it coming back.
Ron K
Norwood Esso
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Norwood, ON K0L2V0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Site did not do or know how to hook up the trailer. Also I did not except any insurance but was charged $16 for 2 days. I would like my $16 refunded please
Donald BExcellent staff. Very accommodating. Very helpful.
Robert EAt this location the owner or clerk doesn’t know how to use the technology so you have to phone a number and get assisted that way. It wasted about 20 minutes of our time. When the check-in was finally sorted and my boyfriend was given the key. He went out and there was a trailer on the truck we rented. He told the clerk and he said, “don’t you know how to take it off”. The clerk had no idea but fortunately another staff guy showed up and assisted him. If you don’t know how to use the tech and aren’t willing to learn, you probably shouldn’t be a uhaul location. Or at the very least there should be some kind of warning or notice of the circumstances at this location. That said, the two men that helped us over the phone were both wonderful. I really think we should’ve received a discount for the inconvenience. We were also late for our appointment/pick up we rented the truck for in the first place. Also, 89 cents a KM is ridiculous. I wouldn’t rent from uhaul again, cheaper to get a Home Depot van for $40 and unlimited mileage.
Lauren MIt seems like your system is very difficult for your dealers to use.
Edward B