maybe have a system to enter a code so U-haul would know when the equipment was brought in. i was call on 2 different occasion for the returned of the trailer. or have the equipment tracked electronically so you would be able to know where it is at
alain forest
Carite
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oakland Park, FL 33309
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Very friendly and professional
ERIC WILLIAMSOwner was not present during business hours very unprofessional location. Messaged through the app still no response. Was transferred to five different people when I called customer service. Some associates didn't even let me know they were transferring me. The fifth associate actually helped and I appreciate her.
Monique EdwardsMileage and gas was recorded incorrectly, Rental van was returned 3 days before the location employee closed out the contract charging for extra days. Cargo van was infested with roaches and was in my food when I delivered order to customer causing me to forfeit monetary compensation. Horrible experience.
SCHWEL ALLENYou can not have the customer wait, provide the contracted truck or correct paperwork for the change of equipment as promised
Sean Ramsey