The car hauler trailer I drove 45 minutes away to pick up because it was only one available had 1 wheel strap ripped and the running lights on the trailer were not working. They obviously had not checked the equipment prior to me picking it up so therefore it was going to be useless to me. They were closing and not able to fix it there so they sent me to another Uhaul only a couple minutes away. When I arrived at the other uhaul it happened to be their mechanics day off, no one there that could fix the lights, they also weren't even sure if they had a strap in stock to replace the ripped one on the trailer. The 2 gentlemen were very busy with other customers as well. 1 of them went to look for strap and replaced it. He messed around with the lights for a bit and was not able to get the running lights to work. Now we are coming up on about 2 hours of time i've spent between the 2 uhauls. The other man called to try and find me another trailer possibly, and had me call for road side assistance in the mean time...2 hour wait was given :( I can't remember his name but the man was possible the manager, his name started with an A and he came out to my rtuck, messed around with a few different things, even putting a new cord connection, after spending at least an hour past his time he was to be off he got it working!!! He was amazing!!! He went above and beyond, I literally had tears in my eyes because of his willingness to even just TRY!LEILANI NICHOL B.
Pacific Auto Wrecking
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Ontario, CA 91761
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Worst experience ever . You guys lie to the customer to get money .Trisha R.
The place took a long time to get us the rental inspite of advance booking. They were not able to pull up the return location information in their systemâ€¦ overall, the place did seem very safe either, I had to have my wife waiting outside until the transaction is complete.VIKAS P.
The owner was very friendly and tried all he could to fix the problem created by the other pick up location.Quang T.
Owner is very pleasant and explains everything thoroughly!!Arturo O.