The owner of the store told me I don't have to worry about returning to that location because it's almost an hour drive. Then I get charged 304 additional dollars for dropping it off one 10 minutes from. Uhual said it was okay. I will be disputing the charge.
ALAN G
Solo
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Opelika, AL 36804
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- 3,0 - Cote moyenne des clients
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I was late picking up my rental. The computer they use to make the arrangements had been powered down and was incredibly slow. Was informed that they were not going to be able to honor my transaction in full (no moving blankets). I had paid movers coming to help and had to delay everything and cost me money to go get other blankets.
Christopher UVery uncomfortable, no receipt, not friendly.
Larissa MThis was the second attempt at dropping off the Uhaul. The first location that the truck was supposed to be dropped off at is no longer receiving trucks, and they directed me to this location.
Keri ZThe truck was not at the location. I had to get on the phone and find out where it was and then travel to that location. U-Haul should have notified me of them location change prior to me arriving at the pick up spot they had previously given to me.
JOHN H