Im not sure it was as I expect a rental transaction happen. Keep doing exactly what you're doing.
GODFREYG M
Vaultra Self Storage Orangeville
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Orangeville, ON L9W3Z9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Vos précieux commentaires nous aideront à mieux vous servir.
I booked the rental online but selected to pay at counter. When i got to location they said they don't handle the rentals its all online. I called the help line and was told that I needed to download app and arrange for code to pick up keys. I downloaded the app but it wouldn't except the information of dates correctly so I couldn't complete pick up. I had to call back again and this time the agent was able to complete the reservation with me and sent me link to pick up truck. I should not have been able to select pay at location when i originally tried to book. ,it would have saved me a lot of frustration. Once i had the App the check in and out were very easy, and i will do that the next time.
Larry STerrible experience with app
Sarah WThe location and vehicle were fine. I did not make my reservation using your app. And yet after the reservation was made, I was forced to use the app. Most people may not care, but I did. There are privacy issues I'm sensitive to but you did not give me the option. Further , the app is extremely slow and frustrating to use. Next time I am forced to use the app, I'll cancel my reservation.
Candis Pgood work. keep it up
Hari J