Had a door that was difficult to close, windshield wipers were so warn out they didn't clean or even touch the windshield to clean or remove windshield washer fluid or filth, this made us have to pullover on a highway and use our own sweater to clean the washer fluid off. Before arriving at uhaul we tried to contact them by phone to ensure everything was in order and they didn't answer their phone for more then 5 hours when we arrived we asked why are the phones not answered and he just asked if we were there to get our rental, the employees were NO HELP at all and we spent two hours in our vehicle trying to reach someone from the uhaul customer service center (1 800 number) we were now 3 hours behind schedule! When we left we asked about drop off and we're told to just leave key in the provided after hours box, we also paid the extra 7$ for a furniture dolly however we didn't need it and I expressed this to the uhaul employee but ended up taking it any way to later be charged 69$ for using it!?! So finally we paid the 179$ and for no reason we're charged another 140$ for no reason at all! We insured gas was out in and was clean we returned as it was so there was no reason for this extra charge! From orillia to Penetang and back cost us around 319$ to pick up a couch! Ridiculous do not use this location if you don't have to they care more about their restaurant that's attached and the uhaul store is filled with isles of international foods they offer for sale. No customer service at all and we're not helpful and tried to bill us an extra 140$ That another uhaul representative expressed for no reason at all and 60$ for a 7$ furniture dolly? Avoid at all cost like google suggest!
Location de camion de déménagement à Orillia, ON chez 5 Rivers Store
Déménagement en provenance/direction de Orillia, ON L3V3C7? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au 5 Rivers Store. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez 5 Rivers Store
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Orillia, ON.
Location de fourgonnettes et de camionnettes à Orillia, ON
Les fourgonnettes et camionnettes de location U-Haul de Orillia, ON sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Orillia, ON L3V3C7. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
The customer services is second to none...very nice people...
Winter tires on trucks in winter. Truck got stuck because if poor tread and when I contacted UHaul was basically told sucks to be you. Cost $200 to tow.
The staff at this location were great. Very friendly and professional. Super clean
The staff were courteous. A positive experience in stark contrast to some previous UHaul rental experiences.
Realize that a pandemic is going on, nevertheless, toilet facilities should be available.
We picked up on a Wednesday and they are closed. Not there fault. Van was dirty, no washer fluid- I had to use mine. You just want to pick up and go.
See my Google review on the Uhaul 5 Rivers page. I'm still waiting for a proper copy of my receipt but nobody has bothered to respond to my email. The 1st email I got had a faulty link and I couldn't access the file.
Staff was great & friendly. But when I arrived on time/earlier actually only to find out my truck was not here. And going to be like another hour or more. Called head office amd they got disconnected from me as they were going to call this store. Waited 5 min amd nothing so I went back inside the store. Where I convinced them to give me the other 15' truck that was here (someone else rented it but for a later pu time.) so I did get a truck (wasted only about 30min). But all in all was all good. But than they had to charge me for double the milage as I got screwed out of a trailer that morning from a Barrie store at 62 Commerce rd
Vehicle was not cleaned off of snow and there was no snow brush to clean the snow off in the vehicle. Also, didn't find out until I was on a busy highway that there was NO windshield washer fluid at all, so it led to a very dangerous drive on a busy highway until I was able to stop at a gas station to fill the windshield washer reservoir.
I love the Five Rivers Store. The people are fantastic, I don't live close to the store, but because they are so awesome I drive a extra 20 minutes just to use their store. I only use this store. They are amazing and I totally recommend this store.
I only used truck for two days and when I ask about a rebate for unused time and for the extra fuel in the tank which it only need to a half a tank but was a full tank they said that U-haul does not give rebates for any one of these reasons so for I will never recommend you to anybody that ask and over the years I have use your service a far pit but never again.
Vehicle should be full of gas when customer picks it up. I was annoyed that I had to fill the tank before starting my trip and then fill it again when I returned it. Furthermore when I picked it up there was a layer of ice on the windshield, no scraper in the vehicle, so I had your U-Haul rep come out with his scraper to clean it off. This should have been checked and taken care of before my time of arrival, which was advised when ordering the vehicle.
Renting was a breeze and staff was knowledgeable and friendly. Will definitely recommend.
Everything was well done there were no issues at all.
Prompt service. The vehicle was in good condition. I would certainly recommend.
The vehicle did need windshield washer fluid. I don't blame the location as I actually waited for the late return of the vehicle from the prior rental.
This location was 130 km from my original location. Was a huge inconvenience to me to have me drive all that way. U-haul was not helpful at all with this. This review has nothing to do with the actual pick up location rather the horrible service by uhaul.
The truck was filthy, I could not see out of the front window at nite, I had to pull over and try to clean the window, it was dangerous?
Everything was great except the inside windshield was very dirty could use a windexing.
5 rivers did nothing wrong. So I apologize if this reflects poorly on them. My issue is with your contact centre. My 26ft truck pick up location was changed to a town an hour away, the day of pick up, without notifying me. I called to inquire and was offered a 10ft with discounted mileage and a 50$ credit. Both of which were not applied to the bill, I was however charged for a dolly that was not provided. After multiple attempts at calling the Brampton contact centre to politely clear it up (I was hung up on, left on dead air mute for 15 minutes and transferred without warning) I gave up. I have never felt so disrespected by a company before. I would rather move my furniture on a bicycle than use uhaul ever again. I have submitted a complaint as well and gotten no response. But at this point, I am not surprised.
The staff were disorganized, the truck was filthy
Helped me with a trailer. Thanks.
Wheels out of balance very bad vibration. Truck cleanliness average. Rental location and staff are excellent.