When we rented this vehicle we got charged for fuel upon the return even after proving we had put fuel into the truck. When returning the vehicle we asked for them to check us in and was told she was unable to do the checkin that the guy coming in later would complete it. Once we received the receipt we returned and was basically told "nothing you can do".
Donald M
Re Fuel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Orlando, FL 32806
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- 3,5 - Cote moyenne des clients
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The only complaint I had is that I wasn't given a receipt when I turned in the truck. They said I'd get an email. I didn't get the email, so after 24 hours, I called customer service and they contacted the location and then I got the receipt. It was for business, so I needed the receipt. Other than that, everything went well.
Cathryn LMake sure the time when it has to be back to the customer 4 hours is not long enough for moving a house
Brenda TWhen I returned the truck, the man said just leave keys with the cashier, he didn't come out to check the truck, gas or to see if it was clean out. He said he would check it and an email would be sent. I never drop at service stations I always drop at U-Haul facilities so I was expecting someone to come out to the truck. I tank was a tad on half and the truck swept out prior to my dropping it off. I took before and after photos.
Brenda JTrash in drivers cabin trash in bed area. Uhaul given with 3miles to empty
Steven S