These guys are always rude. They just pretend to be nice but they never answer your questions or concerns in a nice way. Yesterday, I booked the U-haul and the person at the front asked me to sign on the estimate agreement sheet. I started to review the estimate but he instead forces me to sign it first quickly & then will explain me everything on the agreement. I was like - no, I will review it first & then sign it but he was kind of pushy. This kind of customer service is highly unacceptable & I won't be using their services again. This location is a BIG RED FLAG. Disappointed.
Amarjeet S.
Jug City
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oshawa, ON L1G6Z6
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- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
No extra hardware and I had to take the hitch of a truck myself.
Manji S.I was told dropping off at this location would not result in an extra charge. I was charged $278 for wrong location. I would like to speak with someone to address this.
jason D.This is the best U-Haul location I've ever used. The staff was fast, friendly and genuinely concerned about my experience. I will definitely return to this location!
ERICA C.The truck was cleaned and maintained but the tire pressure light was on and the washer fluid was low - those were the only issues really. The renting process from the owner was incredibly efficient and he was very aware and knowledgeable of what to do. He provided specific instructions on what to do, advised me on insurance and made the whole process very friendly. I find it hard to believe that he would let the tire pressure and washer fluid get low. Most likely the previous renter did not inform him of the issue.
TEJNARINE P.