I had to clean snow from vehicle. Got vehicle 3 hrs late . Was told quarter tank of gas but their was less. Should be received full. Owner had a major attitude. After receiving vehicle 3 hrs late he informed me I better be back by 6pm that day.This guy is bad for business. Use Penske it's10 x's better service. The last time Iwill ever use U-Haul. They owe mw my money back for all the crap.Richard K.
Moving Truck Rental in Oshawa, ON at Four Guys Convenience
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Oshawa, ON L1H5H5
(Ritson Rd just South of King St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Sam : 12h pm à 7h pm
- Dim : 12h pm à 6h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Oshawa, ON L1H5H5
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Évaluations des clients
- 1 Average Customer Rating
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I had a rental which I could have reserved for a full $24hrs but I was asked to estimate how long I would be. I under estimated by a couple of hours and was double charged for the rental for being late. No other customers were impeded by the late return and this business practice sucks. I wanted the extra charge credited or something done but nobody got back to me from customer service.Steve W.
The truck was filthy when I got it. I had to sweep out old pieces of dog food and nails before using it. We also noticed when refilling the gas that the safety inspection sticker was about a month expired. I've rented a truck before and it was great but that one needs some attention.Kristy B.
Clean the vehicles. Plow the parking lot so the truck doesn't get stuck. Booked the truck to pick up at 9am but on the day of pickup I had to wait an hour for the location to open but I was never notified that 9am was not available for pickup here.Amanda F.
It would be nice to be aware of needing to fill the gas to the original level prior to dropping off. But overall a good experience.Brad S.
I had completed express pay and yet when I picked up I had to still information of 2 additional friends or relatives. When I returned it I had to wait outside the store while the owner went and checked it.Ken H.
The personnel there were not very helpful there. They did not know how to hook up the trailer.JULIAN G.
Yes I have a huge problem with my bill. I was not supposed to be charged the service fee and the fill up fee. I brought the truck back with maybe a km off in the tank. They gave it to me just under 1/4 and I gave it back to them just under 1/4. Being so strict it wasn't a mm or two off is so passiveÂ aggressive and ridiculous. If you want people to be EXACT then give them a full tank and tell them to bring it back full. I was also told by the store employees the charge was only going to be 20$ I have witness of that. I had a very important appointment that was 2 hours away I was already late for and did not have time to waste around. I was willing to accept the 20$ fee but I will not accept a 70$ fee. The difference in the pictures she took is virtually null and to be so aggressive about such a minute amount is just bad service. I expect a refund and a call from someone to discuss this.Â Not to mention the truck sounded and acted like it was about to fall apart.Jordie P.
I booked the U-Haul for 9am and they arranged pick up for me at a store that did not open until 11am. They keys were not in the lockbox and were inside the store. The first lady on the phone transferred me and I was on hold for a long period of time before getting disconnected. The second lady was pleasant and did her best, however that was not much help with the keys being in the closed store.Shannon B.
The cab smelled and was grubby, had to step over a puddle of vomit to get into the cab and the woman who managed the store had marginal english skills at best and was not able to explain things or answer question, which was not her fault but made the transaction more complicated than it needed to be..Szanne M.
I was given the keys without any walk around. I had booked the van for 24 hours I picked up around 1 PM and said I hoped to have it back by 8pm. I swept the van immediately before returning it. I returned the van before 9pm. The store was open and I gave the keys to the lady in the store Again no inspection of the van. Imagine my shock when I received the invoice. I was charged for 2 days rental plus after hours charge and cleaning fee plus tax. the store has not answered their phone all morning and no voice mail. This location should not be a uhaul agentWilliam O.
Didn't check there box for the key and cost me over $400 for a cargo van that should have cost just over $100. I want my damn money back. I didn't sign for anything!!Shannon S.
I tried to rent a dolly early in the a.m. The wife Came out and motioned to me to go around the front and they would open the store. No one came to open the door. I ended up waiting for 1 1/2 and the door said that it opened at 9:30 when in fact they officially open at 10:30, after telling me they would open to get the dolly!Frances L.
Wasn't sure what 2 day rental meant so we returned truck today but we really had until tomorrow.Vicki S.
Charge less for a 1/4 tank of fuel, 30$ was way too muchLisa K.
No signage to drop off had to go to 3 location before finding this one and didnt even know it was a drop location because lack of signageROMEO R.
Great service! Very convenient, close to home.Jason G.
Truck was wet and dirty inside. Was very noisy i.e. no muffler. Staff in store were very pleasant but this is the second time I have got a truck from this location that was not in an acceptable condition. It is obvious the trucks are not being properly maintained.DAVID M.
Truck was disgusting and the muffler was broken and the person renting it didn't seem to care.Dennis M.
We were completely shocked at the condition of the truck. It was in terrible condition, dirty, ripped chairs, dusty dash, sticky black console, rusty underbody, crushed food on the ground and dirty clothes behind the seat.Dan R.
Went vert well. ThanksEdwin M.
Less expensive than previous rentals, fast and easy to get keys / registerMadelyne M.
Very poor service at this location, it took half hour to get the truck because the woman didnt know how to set everything up and had to call her boss. Could not speak english so i was very confused with the contract. And when i went to return it, the man just didn't say anything to us at all... not impressed. Need more trucks available in peoples own cities, driving to oshawa for that service was not worth it.Breanna K.
Why does the website allow equipment to be selected/rented from locations where the equipment isn't? Every time I book with uhaul it is the same thing. I pick a location, finalize my booking and then am directed to a totally different location for pickup. It makes online booking inefficient for me and almost resulted in me not being able to pick the equipment up. The location I selected was open until 11:00pm and the location I was directed to was only open until 9:00pm. In the past, I have been directed to locations that where they were already closed. Don't allow customers to select locations if that selection will not be honoured.Michael H.
The truck should not be on the road for rental. There was a crack in the floor which blew extremely hot air into drivers foot making it unsafe to drive and painful! When I told the rental guy about this upon returning the truck he told me that he had reported several problems with the truck and it should not he on the road! It was extremely load and brakes were hard to use. It was an absolute terrible experience and the guy didn't seem to care or offer any discount for my stress and pain (burn mark on my foot). I would not rent from this place again which is unfortunate because I always use uhaul and have another move on July 23rd!Nicole H.