Very nice lady at the return counterMichelle G.
Moving Truck Rental in Oshkosh, WI at DS Ale Mart LLC
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Oshkosh, WI 54901
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Arrived at location 1/2 hour early but was told that the truck was ready to go. INternet service at the location would not connect so after 15 to 20 minutes they called on their phone and completed the paperwork with me talking with an agent somewhere. After finally getting that done we walked out to the truck. It was not ready. Had 6 to 8 inches of snow on the windshield! Owner came out with only a brush--no scraper--as it had broken off! Had to run the heater until the ice finally melted on the windshield. I used a credit card to scrape the mirrors. I was not happy. Truck was fine--just the pick up location and lack of service I found there. I would recommend more training for them if they were to continue to be agents for U-Haul.John B.
The truck size I reserved was not available at the original location so I had an alternate. The new location was a dirty gas station. The workers didn't know what they were doing it took over an hour to check out the truck.Stacy B.
The lady who helped us was super nice, friendly, and very helpful and super polite! Great gas station, easy parking /maneuvering, trailer was clean n ready to go. Just bring something to weigh the trailer down when empty, it drives better with weight in it.Tiffany K.
I reserved my Uhaul for 12:30 because that's what time my lunch is, and when I got there, the ladies computer wasn't even up to help me. I didn't leave until 12:55 and my lunch ended at 1. Then I go outside and take pictures of the uhaul because the pictures I was shown didn't show any scratches or anything but the truck obviously had scratches. I was in such a hurry that I forgot to take a picture of the miles. When I get back she tells me to write down how many miles are on the truck. I did and she told me I drove 23 miles. The most I drove was 13 miles. This experience was terrible, and I never want to use this place again.Kaitlyn W.
This location was several miles more of a trip than where we had originally scheduled. The location didn't know we were coming until the morning of and is just a small gas station. Communication and completion of check out process took a very long time.Nathan R.
The associate had very little knowledge of uhaul. She was super slow which took over 45 minutes to check out. And she would not extend our rental time so we lost 45 minutes of truck time. And then she didn't have the appliance dolly we had ordered. We had to drive to another location to pick up a dolly. Which that added on more mileage and more time wasted. Overall, it was a horrible experience. Last week we had rented a truck and that experience was perfect! After yesterday's experience though, I don't look at uhaul the same anymore. I just don't think I should be charged for going over our time when part of that was the associate's fault AND having to go to another location for the dolly I ordered a week prior.Kenneth B.
They had no idea what they were doing. The tires were low on air.Nathan W.