Booked the truck for 8 hours, used it for 6, and then got charged rate for 24 hours. Was supposed to be $20 + mileage and got charged $80 + mileage. Nothing mentioned until I got the receipt 2 days later and got charged a total of $104 that should have cost at the most $70. Should be told about any rate changes BEFORE leaving premises, not after. I did not agree to this rate but got charged anyway. If I had known it was going to cost that much, I would have made other plans.
Location de camion de déménagement à Ottawa, IL chez Ottawa Route 6 Storage
Déménagement en provenance/direction de Ottawa, IL 61350? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Ottawa Route 6 Storage. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Ottawa Route 6 Storage
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Ottawa, IL.
Location de fourgonnettes et de camionnettes à Ottawa, IL
Les fourgonnettes et camionnettes de location U-Haul de Ottawa, IL sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Ottawa, IL 61350. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
I really enjoyed the sales girl. She was cool and very helpful. She is at the Ottawa store on Norris drive. I can't remember her name off hand.
Salt the floor! It was sooo slippery. We almost crashed the the truck trying to park it and when I got out of the truck I slipped and my phone fell to the floor, luckily it didn't break Other than that everything was great
Nothing, good experience
No masks being used by employees during Covid
will rent again
They were not open when I dropped off the trailer however, there was plenty of room to drive and back-up while placing the trailer. I have worked with this location before - good people indeed.
I was happy with this rental place this time but very unhappy with them the next time. I made a reservation on the phone Friday morning to pick up the cargo van at 9 am Monday. I received a call the following day around 11:30 am telling me the truck had been rented and would it be okay for me to pick it up at 11:00 am instead of 9. It was not, since I needed to have it somewhere at 9:30am. I was told there were no other trucks available. I assume since the van was there Friday they let someone rent it Saturday around 11:00am and they called me after that customer left. Hence the 11am pickup for me on Monday. Not a good way to do business and I will never rent from there again and will not recommend to anyone else.
After hours drop off was easy
Additional signage pointing to key drop area would be helpful for those picking up/dropping off after dark but otherwise great.
Inside cab needed cleaned better we wiped it down but the floor was dirty . Not use to not talking to a person when renting a uhaul . Just different
Friendly. Check in process was a mess. Received error code when trying to check in on 8/7 @ 5:00pm. Stopped by office at 8:30 on 8/8 to confirm check in. Attendant mistakenly entered return date of 8/8 @ 5pm instead of 8/7 @ 5pm. Need $40 credited. Also, found set of keys and turned them into Ottawa, IL office. Last night U-Haul rep on the phone had terrible attitude and wasn't helpful at all
Had no problems, nor was the experience exceptional.
we got me on 2004 the track and then I had to pay another 400 for the dolly which is just absolutely ridiculous I should have gotten the dolly with the truck or 2,000 at that no more
Very happy with customer service and the truck. Everything was easy. Thank You
I ordered and got a 10 foot truck, but when I picked it up, the invoice said it was 15 feet. Did I get charged for the larger truck? Thank you!!! Jill Muffler
Awesome customer services.
Not a comment about you guys or the location, the woman I talked to was wonderful, rather U-Haul in general. I was a half a day early and 50 - 75 miles under, but of course charged the same
The time previous to this rental I was renting a truck for 2 days. I received a call from someone, similar to an account manager, to vetify my rental. When she checked into my rental she informed me they had my rental as only 4 hours rather than 48 hours. I was forced to drive about 11 miles away to rent another truck.
Limited hrs to pick up and drop off items
Nothing everything went as planned good customer svc clean & working 5x8 trailer. Paul W was great Thank you so much.
Very friendly attendant, just wish this location had a larger supply of vehicles.