Charged me 0,99 instead of 0,79 for a 15' truck as stated on web site. I contacted Uhaul and haven't heard back! This must be fixed or further action will be tacken.Michael S.
Moving Truck Rental in Ozark, AL at Quality Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ozark, AL 36360
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 4h pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Ozark, AL 36360
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Gas wasnt filled up I had to put 50+ dollars in it for gas and they tried to change my pickup location for times after I had it reserved for a week. They even tried to change the location two hours before I had to pick it up to an hour away. It was such a hassle and will not use uhaul againNoah K.
Was not sure what I am being billed forAdrian B.
The only problem I had is that I was charged twice. Still waiting on that to be refunded by Uhaul.Diana B.
Bad information caused me problems. set up pick up at 6am couldn't get it until 830.Tonya E.
Include a dolly free of chargeKimberly L.
Kirsten was so nice! She called and told us our pick up location was assigned 33 miles past where we requested truck. This was an inconvenience but after talking with her we felt ok going the extra miles. Would have been nice to have had a truck on the way to our location instead of past it.Kenneth S.
This location doesn't take debit cards nor money orders!!! Want be going back!Elizabeth K.
The prior renter must have smoked constantly. Smoking should not be allowed in these trucks. We had the truck for a week and it took nearly that entire time for the smoke smell to go away. Anything we had in the cab needed to be washed after the move. It was disgusting.Marjory B.
This was the 1st time I was told about your policy that requires me to connect the trailer to my vehicle ( thus transferring all liability to me if there is a later problem). I'm 71, with an injured hand and had no one other than a young woman who was the sole on-site U-haul rep to help. An hour later, using the jack from my truck, we were able to get the trailer connected. I've NEVER had this type of experience before, someone always connected the trailer for me and always made sure that I was ready to go. If your policy is now not to help with the trailer connections, your attorneys may have given you good legal advice concerning liability but terrible advice on customer service. I was not happy with this experience.Roger S.
keep up a good work.SAM C.
Nothing it was a great experienceMichael M.
Kirsten was VERY helpful; went out of her way to assist us. She exceeded our expectations!!!!hugh C.
I ordered the truck to be picked up in Dothan but was called by the Ozark location to confirm. 30 minutes from my house, but the woman was kind and easy to work with, so all good. My truck did smell like cigarette smoke so a little Febreeze helped.Amy S.
The tires had little to no tread on them and were dangerous to drive on. However, there were no other trucks available anywhere in the region.Jay E.
Very good and friendly service at drop off site.MARTY A.
Staff was friendly and very helpful. My first experience with Uhaul was great!!Sandy S.
Staff very friendly and helpful.William G.
Lady employee was ever helpful and curteous.Charles W.
Excellent customer service by both ladies!Jimmy W.
At no fault to the pick up location I was forced to drive 20 miles to pick up a truck for an "in-town" move. The resulting mileage charges cost me over $40 extra dollars. I never went in to the pick up location but the employees were very helpful and professional over the phone.Nathan D.
This is the 2nd time I have used this location. Great! Very personable and efficient.SYLVIA M.
Customer service was first-class. Agent was knowledgeable and super nice. S Total time - less than 10 minutes to rent and return. Highly recommend.Sara M.