We were given a quote then it turned out to be more when picked up. We were told we couldn't return a trailer to this location because of the extra mileage charges. Ashley finally got someone to agree to a small refund to compensate for charging is double what we were told. I appreciate her efforts but we should have been informed correctly to begin with. And, not their fault at all, bit the orig9nal dropped location had moved and we spent forever trying to figure out what to do. We wasted a lot of precious time. And why does uhaul insist on forcing us to pay for 2 days when we were only going less than 200 miles? We had it less than 24 hours but had to pay for 2 days because uhaul says that is what we have to do?????? Ridiculous.
Moving Truck Rental in Palestine, TX at Carrolls Automotive Service Center
Moving to or from Palestine, TX 75801? Get FREE truck rental rate quotes at Carrolls Automotive Service Center.
Get FREE moving truck, pickup truck and cargo van rental quotes at Carrolls Automotive Service Center
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Palestine, TX.
Cargo vans and pickup truck rentals in Palestine, TX
U-Haul cargo van rentals and pickup trucks in Palestine, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Palestine, TX 75801. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Don't play with people's lives !!!
The return app did not work. Was on hold for almost an hour. Called in the following morning and this location took care of the check in very quickly and were also very helpful.
Verify equipment with customer. I request counter check-out, but was asked to verify equipment myself by mobile.
Would answer the phone. Took me three days to get ahold of these clowns
The vehicle tow dolly had a bad and rigged up strap. It was the main strap for the tire to the Dollyâ€™. Not their fault I didnâ€™t notice till they were closed and we had to leave and it still worked.
You need to put stabilizing legs on your trailers so they don't tetertotter, something that folds down.
The staff at location went above and beyond to help me get the trailer and ensure i was satisfied. Will go there again for my next uhaul needed. Shelley Innes
It would be better if the drop box was by the entrance to the business, instead of by the entrance to the garage
I am not tech savvy but this location was easy to locate. We had a small challenge trying to get the lock off , but thatâ€™s cus we were turning it wrong. How many idiots does it take to unlock a lock? Got the truck with ease overall.
Very impressed with their customer service. Above and beyond.
check engine light was on, tires looked worn,
Charged two days only had 24 hours. OVERCHARGED
They just sat at the desk while I inspected & hooked up everything. Oil was at 0% life which cost me more in fuel & definitely wasn't good for the truck.
I think the mileage rate is too high. I kept the truck local and my mileage charge was more than my rental. I will borrow trailers next time.
You NEED to have agreed equipment rented at AGREED LOCATION and time!! Also, we had to pass THREE other Uhaul locations to return truck because the closer locations were not an option online for return.
This is the second time I have had to deal with this location in one week. The management is obscenely lazy and unhelpful. The first time, they didn't assist in unhooking the dolly and what really made me mad was that they refused to refund my 75.00 dollar cash deposit and said that UHaul would send me a check in 4 to 6 weeks. They tried to keep my rental receipt and smirking at me as I was giving my opinion concerning the situation, while telling me that there isn't anything that they can do about it. I hate these people and this location. Today, I returned my second dolly in two days that I rented yesterday at 4:30 in Mansfield, Texas. The woman at the return tried to charge me for an extra day and would not come out and unhook my dolly, which, to my understanding they are required by uhaul to do. If there is any way possible in the future, I do not ever wish to do business with this location again. I will choose another city as a drop off again. Genuinely disappointed at how they treat customers.
The trailer had no light cord upon hookup. While traveling the trailer came unhitched while traveling 70 mph on the interstate while sandwiched between two transfer trucks. The only thing keeping trailer attached was one chain. This whole process cost me me $3,000. Cost me 4 day delay because I didnâ€™t meet the movers on time plus I had to drop off in total different place because I had to rearrange everything during this move. Iâ€™m not happy about any of this.
One of our drivers said the UHaul truck was the most comfortable and easy to handle that he had ever driven and he has moved a lot.
Didnâ€™t have the equipment I requested. Forced me take equipment I didnâ€™t want and that didnâ€™t work. Didnâ€™t have someone available to rent the equipment at the hours promised so I had to wait. Awful experience and damaged my friends car as a result of being forced to use the wrong trailer.
Called ahead to confirm closing time (5:00). Told her we would arrive close to that time. Got there at 4:55 & she was gone for the day. 3 employees working there left me standing 10+ minutes while they chatted with a couple there. Finally, none of them could help me and told me to just leave the trailer. I wanted a receipt that I left it. Very unprofessional operation here.
Deal with the store, the online contract game is a confusing and highly inaccurate joke.
Dropped off after hours, so don't have much feed back.