When I arrived at the location, the woman at the counter did not speak English. She had me call someone who could help me. That was not a good first impression. However, the person I spoke with was very friendly and helpful. He said that they did not have moving blankets, which I had reserved, and that was frustrating. He did take the charge off my bill though. All-in-all, it was a fine transaction, but it could have gone more quickly and smoothly.
Gregory H
Sunoco Of Paramus
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Paramus, NJ 07652
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
A gas station location. Nothing special.
Christopher HStarting with the negatives, the vehicle smelled of smoke and I did not receive the dolly I had reserved, making my unloading take longer than I planned. I was also charged for an extra day, but thankfully U-Haul support, which was great, removed the charge in a few hours. On the positive side, the van was fantastic! It was almost brand new with just over a thousand miles, and it had all the latest technology, including a backup window in the rear-view mirror, and drove very nicely. The staff was also friendly and the pickup and dropoff process was easy.
BARRY WI waited 40 mins for my rental keys due to the locations “protocol” in rental confirmation. The attendant was not able to support me at all and insistent I called a phone number of the boss who then didn’t answer until the fifth time I called after standing around waiting for 30 minutes and being told to keep trying. The location was changed by u-haul without my knowledge at the very last minute. This lead to me not having access to the moving equipment I was anticipating on having because this location didn’t have it.. which resulted in me having to spend more money at the original location I chose on the supplies I was supposed to get with the rental in the first place. The experience was unpleasant and very frustrating.
Paige HVery easy and great experience. Customer service was also very helpful. Will be using for all my moving needs.
Eric V