This is not the place to rent a UHaul. They were not ready for my arrival….a clerk that was "helping out" checked me in. She was unfamiliar with the process… did not know which truck was mine, did not know if the furniture pads were in the truck….they were not. After I grabbed the pass myself and placed them in the back of the truck which was not swept clean. Then I got in the cab definitely not clean….the dash board, floor and center console was covered in dust and when I turned on vents felt like we were choking on dust….had to open windows to breathe. Why would they not provide a clean vehicle…..are there no UHaul standards of service required for franchise vendors? Returning the truck was equally awkward. The clerk did not know how to drive so I had to move truck. Took her forever to calculate mileage and provide receipt. This location is a not representative of UHaul…total mess inside and DIRTY! Makes me question of the safety and maintenance of the truck. I would not recommend this location.
Douglas H
Parker Gas Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Parker, CO 80134
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- 4,0 - Cote moyenne des clients
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The associate who helped me was amazing. She was friendly and helpful. Would use this location again!
ASHLEY LSo I have video of the truck when I checked it out. I had to sweep out the box inside as we move furniture to stage homes. Then the floor had some dried sticky substance on the floor. The inside cab windshield was filthy. The check engine light was on, but the truck drove just fine. The clerk who checked me out was very pleasant. This is the second time I've used equipment from here that I had to clean before using. Truck worked, so that's what counts most. Damon
DAMON VI booked van at the different location. You was unable to provide me with equipment preferred at the location preferred. CS called twice in 20 minutes. First call to say that you can't provide me with van and switch to 10ft truck, the second to switch to the different location. Nonsense. Actually, location itself is good. Rating not for the specific location, but for U-haul service
Avtandil CWe had excellent service, Really appreciated all the help.
claire s