Sketchy place and nobody there by open time
Thomas M.
Moving Truck Rental in Pawcatuck, CT at Wes Stor Mini Storage
(Concessionnaire U-Haul dans le voisinage)
7 Elmata Ave
Pawcatuck,
CT
06379
Services dans cet établissement :
Pour nous contacter
7 Elmata AvePawcatuck, CT 06379
Services dans cet établissement :
Heures
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 2h pm
- Dim : 10h am à 2h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Pawcatuck, CT 06379
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
excellent customer service for both pick-up and return
Peter R.- Rating:
- 3.0
The key would not fit in the drop box. We put it in one of the lock boxes that was unlocked luckily ...
Michael C.- Rating:
- 5.0
The lady at the desk was very helpful and friendly.
Ricky T.- Rating:
- 5.0
Very satisfied with equipment and employees.
Charles M.- Rating:
- 5.0
Ileana was helpful friendly She knew her job very well
ROBERT T.- Rating:
- 1.0
I am waiting on someone to call me in regards to my experience. I had a terrible experience and a customer service person was creepy.
Colin K.- Rating:
- 4.0
Make sure the additional items requested were present in the truck for pick-up.
William G.- Rating:
- 5.0
ramona was great
DAN P.- Rating:
- 2.0
The girl at the desk was very nice. The location was unpleasant and dirty. The truck I was given was sticky, a bit smelly and the dashboard, seats and floor was dirty. The truck also had no AC and myself and my two children drove 7 hours in 90degree temp. with no air conditioning. It was horrible.
Kareem B.- Rating:
- 5.0
The 2 young ladies in Pawcatuck Ct location were terrific. They were friendly,helpful courteous and professional. I would definitely use them in the future.
JASON K.- Rating:
- 1.0
The truck had trash in it when I picked it up. But I was required to take pictures of a clean truck I was returning.
Ernest S.- Rating:
- 5.0
The staff at this location were so friendly and helpful. This was our first time renting a uhaul and we will always go back to this location. I do not remember the name of the staff member we talked to but she was so friendly, kind and helpful!!
Danielle G.- Rating:
- 3.0
When booking online rental paid for and requested 1/2 dozen furniture pads and there were none provided noe in the truck. Also since trucks are so old and do not have back up camera, I would also highly suggest adding an additional mirror that would show you behind the truck as it is completely blind back there and so very dangerous. Can I be credited for the charges for the furniture pads I paid for but did not receive?
Denise S.- Rating:
- 3.0
Chris was awesome to chat with. He reassured me and said he would call back and he did!
Julie B.- Rating:
- 5.0
Everything went so smoothly, this place and its employees are a godsend! Will be exclusively going here for all my U-Haul needs from now on!
Madeleine S.- Rating:
- 5.0
Staff was very knowledgable and explained all aspects of the transaction and answered all my questions completely. Check out process was easy and vehicle was ready and waiting for pick-up as planned.
Paul G.- Rating:
- 5.0
could not be happier
john D.- Rating:
- 5.0
window whippers where useless. glad it only rained for a few minutes.
Sean M.- Rating:
- 5.0
Person at desk was extremely helpful .
Jeff M.- Rating:
- 5.0
These people were great! Bent over backwards to get me on the road on a Sunday at noon!
John D.- Rating:
- 3.0
The truck we actually rented was not ready for us - there were no keys anywhere in it. Luckily the one next to it - which was the same size - had the keys left in it, so we took that one and everything worked on. Just an FYI for your own employees - make sure you're leaving the keys for the right vehicles.
Sarah S.- Rating:
- 4.0
Great customer service person who was courteous and helpful with information and vehicle instructions assisted greatly.
Daniel R.- Rating:
- 4.0
The staff was excellent , pleasant and very accomodating. Great service !!!!
Russel C.- Rating:
- 1.0
Ensure the reserved rentals are held for a reasonable amount of time! I was due to pick up my truck at 8am. I spoke with Tracy (very nice) at this location on Friday afternoon for this Saturday morning pickup and she left off with "see you in the morning". I had over an hour drive to get to Pawcatuck and began calling at 7am when I knew I was running late. I tried again in route around 7:30, 7:45, 8, 8:10, 8:20, finally at 8:33am a man picked up and informed me that my reservation had been transferred b/c I was a no show at 8am and that this was the last truck he had. Needless to say, after driving for an hour, I was less than pleased. Only wen I pointed out that I had prepaid the rental around 7am did he come back on the phone and say that they would see me in 20 min and that they would have to figure something out for the other guy. Beyond comprehension! When I arrived, the man said to me "good thing you prepaid" which blew me away. I asked how he thought it was appropriate to reassign a rental when it had only been 30 min (the time they finally answered the phone) without calling the cell phone they had on my order etc etc...Needless to say, there was no good answer! Insanely frustrating morning. After leaving, I had to pull in to a gas station to clean THE INSIDE OF THE WINDSHIELD with a squeegee!! Very frustrating reservation process with UHaul on this one which had me second guessing the next time I need a rental anyway but this Pawcatuck location/experience may have sealed the deal. If anymore cares to hear more I am willing to chat with a manager.
Michael M.