Instructions for after hours return just had a QR code that lead to a dead website. No personnel or other instructions were there to help us. Had to rely on a random stranger who happened to be using the lot for their own purpose to even get in the lot to return the truck.
Steven Henrikson
Mt Loafer Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Payson, UT 84651
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The location we dropped it off to had a lady there that approached my wife and was EXTREMELY rude. We had a very long moving day and after being exhausted I had her return the truck which I now regret because the woman who approached my wife made her cry. THATS HIW RUDE SHE WAS! I cannot believe u would let someone like that into your organization. She should be reprimanded harshly. Unfortunately this has turned me away from your services indefinitely and will strongly recommend others to turn away your service unless I hear this woman has been let go.
Robert PlattThe lady at the desk at pick up was awesome and very easy to work with! Very solid experience!
Gaige GibsonAwesome experience! Both U-Haul dealership managers were amazing to work with and very polite and helpful! Thank you!!!
Michael MerrillNo assistance available
Douglas Gelling